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External Burner Won't Burn Past 0.3x With 2.0 Usb

#1 User is offline   leinad37 

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Posted 11 February 2006 - 10:31 AM

I have a memorex 16x burner enclosed in an external case. I know for certain that my usb ports on my laptop are 2.0 by checking the device hardware yet when i connect the burner to my laptop via usb, i get very very slow burn rates of around 0.3x. Luckily i have firewire and the burner works fine with that. Unfortunately i want to use the external drive to boot from CD in my gateway and the only way to do that is via USB. Does anyone know what my problem may be and why my laptop seems to only want to connect at the same speeds as USB 1.1. The ports seem to work fine with all my other 2.0 devices.

Thanks
Dan
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#2 User is offline   JC 

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Posted 11 February 2006 - 11:18 AM

Are ther any upates for your USB?
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#3 User is offline   ml 

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Posted 11 February 2006 - 11:28 AM

View Postjmcoleman01, on Feb 11 2006, 01:18 PM, said:

Are ther any upates for your USB?


Or updates for your burner?
ml

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#4 User is offline   cdanteek 

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Posted 11 February 2006 - 04:03 PM

View Postleinad37, on Feb 11 2006, 06:31 PM, said:

I have a memorex 16x burner enclosed in an external case. I know for certain that my usb ports on my laptop are 2.0 by checking the device hardware yet when i connect the burner to my laptop via usb, i get very very slow burn rates of around 0.3x. Luckily i have firewire and the burner works fine with that. Unfortunately i want to use the external drive to boot from CD in my gateway and the only way to do that is via USB. Does anyone know what my problem may be and why my laptop seems to only want to connect at the same speeds as USB 1.1. The ports seem to work fine with all my other 2.0 devices.

Thanks
Dan


In my bios setup advanced tab usb configuration. I have legacy usb support set to auto, usb2.0 controller enabled, and usb2.0 controller mode set to highspeed.
In start, programs, accesories, system tools, system imformation. Under software enviroment, system drivers. See if usbechi and usbhub 2.0 are started, running, and ok.

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1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
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#5 User is offline   tbrewst 

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Posted 11 February 2006 - 04:54 PM

This also might be a silly question but are you sure it's a USB2.0 enclosure and not a 1.1?
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#6 User is offline   leinad37 

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Posted 11 February 2006 - 09:50 PM

View Posttbrewst, on Feb 11 2006, 04:54 PM, said:

This also might be a silly question but are you sure it's a USB2.0 enclosure and not a 1.1?


Well the box says it is unless they lie. I don't think they're are any updates to my burner and gateway doesn't have any updates for my usb ports. I doubt it's the burner seeing how i get max rates with firewire. Any other thoughts?
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#7 User is offline   ml 

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Posted 12 February 2006 - 01:11 AM

I'll ask again......Have you checked for updates to your burner? There might be a USB driver update. EMC 7 gets information directly from the burner.

Do you have another software program that might interfer with the burn? What software was shipped with your burner?

You said that you wanted to use the CD burner as a boot device. If it's running slow when you attempt to boot from the external burner, that has nothing to do with EMC7.

It sounds like a hardware problem or a communication problem between the burner and the Operating System. I'd suggest you visit the External DVD burner manufacturer's website for troubleshooting help. That's not 'passing the buck'. The hardware manufacturer is more likely to hear from customers who have trouble with the burner and post solutions on their website.
ml

flying squirrel......"It's more of a gliding thing....."



Intel® Core™2 Duo 2.2 Ghz desktop processor E4500;
3GB DDR2 memory;
DL DVD±RW/CD-RW drive;
500GB SATA 7200 rpm hard drive;
Windows Vista Home Premium ,
ATI RADEON HD 2400,Built-in TV tuner , High-definition audio (8-speaker support), HDMI
Multiformat media reader,
IEEE 1394 (FireWire) interface and 6 high-speed USB 2.0 ports,
PCI card with 4 USB 2.0 and 2 IEEE 1394 ports,
10/100/1000 Gigabit Ethernet
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#8 User is offline   d_deweywright 

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Posted 13 February 2006 - 05:58 AM

View Postleinad37, on Feb 12 2006, 12:50 AM, said:

Well the box says it is unless they lie. I don't think they're are any updates to my burner and gateway doesn't have any updates for my usb ports. I doubt it's the burner seeing how i get max rates with firewire. Any other thoughts?

I don't know what enclosure you might have, but some have an indicator for whether they're connecting at USB 2.0 or not. One I have has a light that's on when it's connected as USB 2.0, and off if it's USB 1.x. One test you could make is to just read a large file or set of files from the drive to your PC, and calculate the throughput. That will verify the connection speed.

The drive itself is likely a standard IDE drive, and the external case just has a USB-to-IDE adapter. It's still possible that a firmware update for the drive may help the burn speed, particularly if you find that you get faster speeds (indicating USB 2.0) during the read test above.

Also, what version of Windows are you running? XP? 2000?
Dave D-W

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#9 User is offline   frankcolella 

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Posted 16 February 2006 - 07:51 AM

View Postleinad37, on Feb 11 2006, 10:31 AM, said:

I have a memorex 16x burner enclosed in an external case. I know for certain that my usb ports on my laptop are 2.0 by checking the device hardware yet when i connect the burner to my laptop via usb, i get very very slow burn rates of around 0.3x. Luckily i have firewire and the burner works fine with that. Unfortunately i want to use the external drive to boot from CD in my gateway and the only way to do that is via USB. Does anyone know what my problem may be and why my laptop seems to only want to connect at the same speeds as USB 1.1. The ports seem to work fine with all my other 2.0 devices.

Thanks
Dan
Check and make sure your bios command is set to fullspeed v.s hi-speed. (This works for motherboards that have that specific issue) :)
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