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no drop down menus

#1 User is offline   acaterino 

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Posted 18 April 2007 - 04:57 AM

I installed EMC9 and when I launch MyDVD and click the File menu there is nothing listed, it just displays an empty menu. All other menus in MyDVD act the same way. I've tried doing a repair and I've also uninstalled and re-installed with the same problem.

Also, I cannot burn the project I create. After the encoding (encoding seems to be fine) is done and it starts burning it fails at 0%.

Any suggestions?

Specs:
Laptop HP zd8205 US
processor 2.8 GHz HT
Memory 1 GB
Video ATI mobility x600 128MB dedicated
Matshita uj-840d (firmware 1.02) DVD±R/RW
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#2 User is offline   Larry 

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Posted 18 April 2007 - 05:38 AM

QUOTE (acaterino @ Apr 18 2007, 07:57 AM) <{POST_SNAPBACK}>
I installed EMC9 and when I launch MyDVD and click the File menu there is nothing listed, it just displays an empty menu. All other menus in MyDVD act the same way. I've tried doing a repair and I've also uninstalled and re-installed with the same problem.

Also, I cannot burn the project I create. After the encoding (encoding seems to be fine) is done and it starts burning it fails at 0%.

Any suggestions?

Specs:
Laptop HP zd8205 US
processor 2.8 GHz HT
Memory 1 GB
Video ATI mobility x600 128MB dedicated
Matshita uj-840d (firmware 1.02) DVD±R/RW
Both of those are indications of a video adapter problem. Update your video drivers and directx9.
Larry
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#3 User is online   malatekid 

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Posted 18 April 2007 - 05:41 AM

Try Larry's suggestion.

It doesn't appear though that EMC9 works fine with laptop based on the opinion in this post.
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#4 User is offline   acaterino 

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Posted 18 April 2007 - 06:27 AM

QUOTE (malatekid @ Apr 18 2007, 05:41 AM) <{POST_SNAPBACK}>
Try Larry's suggestion.

It doesn't appear though that EMC9 works fine with laptop based on the opinion in this post.


Thanks for the help and suggestions. I have one more question.

Is there a utility/tool that I can use to test the compatibility of my video adapter with direct x9?
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#5 User is offline   jeanrosenfeld 

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Posted 18 April 2007 - 11:22 AM

DxDiag might help. It's part of the directX. If you don't have ab icon for DirectX in your control panel (from which you can start Dxdiag), look for dxdiag.exe in you WindowsSystem32 folder

This post has been edited by jeanrosenfeld: 18 April 2007 - 11:22 AM

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#6 User is online   malatekid 

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Posted 18 April 2007 - 11:36 AM

QUOTE (jeanrosenfeld @ Apr 18 2007, 03:22 PM) <{POST_SNAPBACK}>
DxDiag might help. It's part of the directX. If you don't have ab icon for DirectX in your control panel (from which you can start Dxdiag), look for dxdiag.exe in you WindowsSystem32 folder

Another way is from Start>Run and then type dxdiag in the input box.
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#7 User is online   grandpabruce 

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Posted 18 April 2007 - 12:43 PM

Be aware that the dxdiag test isn't going to tell you much, because the tests in there don't run all of what is in DirectX.

The only way that you are going to find out if it is compatible with EMC 9 is to check it in VideoWave or MyDVD. Since you already said that you get nothing showing under the File menu, try VideoWave. Open VideoWave, click on Tools, then click on Options. Click on the Graphics Test button, and see what it defaults to.
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#8 User is offline   ggrussell 

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Posted 18 April 2007 - 02:06 PM

Make sure you run Videowave/MyDVD from the START menu instead of from the EMC HOME app. Thta seems to be causing a lot of problems.

Click Start > Programs > Roxio EMC 9 > Video > Videowave
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#9 User is offline   acaterino 

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Posted 19 April 2007 - 03:58 AM

QUOTE (ggrussell @ Apr 18 2007, 02:06 PM) <{POST_SNAPBACK}>
Make sure you run Videowave/MyDVD from the START menu instead of from the EMC HOME app. Thta seems to be causing a lot of problems.

Click Start > Programs > Roxio EMC 9 > Video > Videowave


Okay, I followed the clean uninstall and and updated my display drivers. I then re-installed. Both videowave and MyDVD still do not have menu options on any of the pull down menus. So, I'm guessing that it's not going to work and now I'm stuck with an $80 piece of software I can't use glare.gif
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#10 User is offline   ml 

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Posted 25 April 2007 - 04:21 PM

QUOTE (acaterino @ Apr 19 2007, 06:58 AM) <{POST_SNAPBACK}>
Okay, I followed the clean uninstall and and updated my display drivers. I then re-installed. Both videowave and MyDVD still do not have menu options on any of the pull down menus. So, I'm guessing that it's not going to work and now I'm stuck with an $80 piece of software I can't use glare.gif


When all else fails...... try contacting Roxio Tech Support.
ml

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#11 User is offline   BrianB 

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Posted 06 May 2007 - 04:48 AM

QUOTE (ggrussell @ Apr 18 2007, 02:06 PM) <{POST_SNAPBACK}>
Make sure you run Videowave/MyDVD from the START menu instead of from the EMC HOME app. That seems to be causing a lot of problems.


I am extremely grateful for this. I am a new user of Studio 9 Premier as at today and was getting very disheartened. Used MyDVD Version 6.1 and found it extremely good but limited, so decided on the upgrade. From go the new application 'ran' like a snail and had problems - one of which was inability to see the thumbnails of buttons in "Change Button Style". The tip above has changed things dramatically.

Here is some more information that may help others............

Taking this a step further .... I have re-registered the .dmsd file type with 'MyDVD9.exe' via File Explorer/Folder Options/File Types (original install puts this to 'Roxio_Central33.exe'). This means that double-clicking a .dmsd file in Explorer runs correctly.

Another tip. I like to open my .dmsd file from a shortcut. Opens the application and project in one go. After doing the above still got the problem. Solved by using the 'VideoUI' folder as "Start in:". So the shortcut reads....

Target : "F:\My DVD\MyProject.dmsd"
Start in : "C:\Program Files\Roxio\VideoUI 9"

This suggests that there is a bug in Roxio Central that does not set the MyDVD folder correctly so it cannot find its own resource files.
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#12 User is offline   Xyzzy 

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Posted 07 May 2007 - 11:50 PM

QUOTE (BrianB @ May 6 2007, 04:48 AM) <{POST_SNAPBACK}>
From go the new application 'ran' like a snail and had problems - one of which was inability to see the thumbnails of buttons in "Change Button Style". The tip above has changed things dramatically.


I've found out (and wrote in another thread here), that this problems is really caused by EMC referring to wrong path. Running from Start menu icon didn't help in my case.

Hope that will be fixed in the oncoming update.

X.
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