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"tray Open" Message But It's Not

#1 User is offline   becky1978 

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Posted 05 January 2006 - 06:11 AM

Using:
Toast Lite on a PowerBook G4 Mac

When I open Toast and drop in the files I'd like to record, the program says that the tray is open but it is not. The blank DVD is in the drive and the tray is closed. When I hit the button that says "close tray" it doesn't fix the problem.
I did not have this problem the last time I used it.

Any thoughts?
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#2 User is offline   sknis 

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Posted 05 January 2006 - 06:22 AM

View Postbecky1978, on Jan 5 2006, 08:11 AM, said:

Using:
Toast Lite on a PowerBook G4 Mac

When I open Toast and drop in the files I'd like to record, the program says that the tray is open but it is not. The blank DVD is in the drive and the tray is closed. When I hit the button that says "close tray" it doesn't fix the problem.
I did not have this problem the last time I used it.

Any thoughts?


Becky, this is a new design for the web board so it may be a bit confusing if you were using the old design. Please post this message in the Toast Bord further down the main page. You are posting in EMC 8 board (pc). :)
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 6G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2011.

Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.

Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
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#3 User is online   tsantee 

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Posted 05 January 2006 - 07:45 AM

View Postbecky1978, on Jan 5 2006, 06:11 AM, said:

Using:
Toast Lite on a PowerBook G4 Mac

When I open Toast and drop in the files I'd like to record, the program says that the tray is open but it is not. The blank DVD is in the drive and the tray is closed. When I hit the button that says "close tray" it doesn't fix the problem.
I did not have this problem the last time I used it.

Any thoughts?

I'm guessing you have more than one drive connected to your Powerbook. You mention the tray being closed although there is no tray on the Powerbook's drive. Toast always thinks the slot-loading drive on a Powerbook is open (because there is no tray) but just ignore that because it still sees the disc. If I'm correct in my assumption that you have two drives, the solution is to click the name of the drive at the bottom of the Toast window. This will cause Toast to search for any other connected drive. When it shows the name of the external drive you are using it will see the disc and will know the tray is closed. You also can choose the drive that Toast will write to in the Recorder Settings window.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!
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