[trank1]

I just loaded creator 9 onto my PC, went to use the video edit feature, and it first reponded that it needed to profile my video card to tune it for optimal performance. It then came back and says "video card diagnostic failed" and shuts down the application. I have a VIA/S3G unichrome IGP card w/64mb internal memory, and I have passed all DIRECTX video tests. Any direction would be much appreciated, cause this software is currently useless to me.

This post has been edited by trank1: 24 April 2007 - 01:15 AM

[ogdens]

I just loaded creator 9 onto my PC, went to use the video edit feature, and it first reponded that it needed to profile my video card to tune it for optimal performance. It then came back and says "video card diagnostic failed" and shuts down the application. I have a VIA/S3G unichrome IGP card w/64mb internal memory, and I have passed all DIRECTX video tests. Any direction would be much appreciated, cause this software is currently useless to me.

Read this: http://forums.support.roxio.com/index.php?...ic=12300&hl=

[trank1]

Well I am $11 dollars poorer with no FIX, anybody else have any ideas

[Larry]

Well I am $11 dollars poorer with no FIX, anybody else have any ideas

No idea what you spent money on that you thought would fix it.

That chipset you have does not support Directx9, so the only way the software might work is if you open MyDVD or VideoWave and set the rendering option to software mode under Tools -> Options. If that doesn't work, you'll need a new video card that supports Directx9.

[grandpabruce]

Well I am $11 dollars poorer with no FIX, anybody else have any ideas

$11? What does that mean?

The fix is to get a video card that meets the minimum requirements of the software. You have a video chip. You don't have a video card.

This post has been edited by grandpabruce: 24 April 2007 - 03:43 PM

[trank1]

OK, I get it. Any recommendation if my main purpose is to edit video files and TIVO files, I was told a ATI Radeon, 256mb in my AGP2 slot should do fine, but I do not know anything about this stuff. I have a compaq S6300NX with 512mb RAM, and my system supports the below requirements, is there another I am missing?

1024x768, 16-bit color graphics card; 24-bit or 32-bit true color recommended
DirectX 9 or higher compatible sound card and graphics card

This post has been edited by trank1: 25 April 2007 - 01:37 PM

[greybyrd]

Two dumb questions: 1. Where do you check your computer for DirectX status? 2. How do you input your system profile into this message board? I've seen other people's computer setups, and sometimes its obvious what the problem is, but I can't find a dedicated place in my profile to input the info.

Also, I can't edit/burn/copy .tivo files at all. Period. Using EMC 9 applications, I can edit out the commercials, but when I compile the video, the system hangs up, and I get the good old "not responding" message from Windows Task Manager. Somebody said to update the video drivers and get the latest DirectX, so that might help - but - it shouldn't be that hard. Task manager shows the CPU load is never over 55%, but it still hangs. All I can do is a cold boot.

Thanks,

Greybyrd

My system:
Dell E520 desktop
CPU: Intel Pentium D 3.4 GHz dual core
Memory: 1 Gb DDR533Mhz, I think - it might be faster.
Video: NVidia 7300GS PCI-X w/512 Mb (brand new card - developed for Dell and just released publicly)
OS: Windows XP Home SP3
80 Gb Serial ATA HD/200 Gb Serial ATA HD (both Western Digital)
On board audio
LG Multiwriter internal CD/DVD burner
Tivo dual tuner
Network - secure wifi @ 54 MPS

[TOTG]

Start->Run, type in DXDiag. It will show you your Direct X version. Go to www.microsoft.com and get the latest download of Direct X from there (should be 9.0c, June redistributable [sp?]).

To update your video card drivers, go into DXDiag again, and go to the display tab. Your video card's name is in the top left hand corner, and it is usually accompanied by the manufacturer, for example, "NVidia GeForce whatever" or "ATI Radeon whatever".

Go to the respective manufacturers website (In the above two examples, it would be www.nvidia.com or www.ati.com, but it could be a different manufacturer as well.) and look for "Driver Downloads" for your specific video card. Make sure you download the right driver.

In your case, you said that you had a "NVidia 7300GS PCI-X w/512 Mb which was developed by dell". You might want to check Dell's website as well as NVidia's website.



To change your signature (which is where most people put their system) just go to "My Controls" (in the top-right corner of the forum window when you are scrolled to the top) and then select "Edit Signature" (In the middle of a plethora of other options along the left).

This post has been edited by TOTG: 13 July 2007 - 05:28 AM