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HP Integrated Webcam crashes video import


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#1 richard sugg

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Posted 24 April 2007 - 03:44 PM

Using Roxio Media Import, I can see my HP webcam listed as a device after clicking on video.  I can take exactly 11 seconds of video before it fails with a "source error" and offers to save the file.  The file is 0 length.

I am not using the Aero interface when this occurs.

#2 The Highlander

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Posted 24 April 2007 - 04:18 PM

Hey
Are you using the Dazzel device with EMC9.5 Deluxe?
can you post a bit of info on how you are getting the video into your system, and can you post a bit more info on your hardware, vista version, EMC version ect ect
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#3 richard sugg

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Posted 25 April 2007 - 11:53 AM

QUOTE (The Highlander @ Apr 24 2007, 04:18 PM) <{POST_SNAPBACK}>
Hey
Are you using the Dazzel device with EMC9.5 Deluxe?
can you post a bit of info on how you are getting the video into your system, and can you post a bit more info on your hardware, vista version, EMC version ect ect


My system info is in my signature, and I'm using EMC 9 (just downloaded last night).  To import video, I open Roxio Media Import, click on Video, select "HP Pavilion Webcam, then click the capture button.  After 11 seconds, I get the error.

oh yeah, and no DVC.

#4 richard sugg

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Posted 29 April 2007 - 10:37 AM

any ideas anyone?

#5 RexfromKS

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Posted 29 April 2007 - 08:49 PM

Every time I run Roxio...it sees my HP dv9000 camera.
The first few times, it "recorded" ...0 length file.
Now is just says the device did not open properly.
In order to get QuickPlay to work again, I have to reinstall the driver...
What gives here?  

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#6 Tom53002

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Posted 29 April 2007 - 09:25 PM

i have the same problem with my dv9000 and video capture.

#7 The Highlander

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Posted 29 April 2007 - 11:14 PM

QUOTE (Tommy_boy53002 @ Apr 30 2007, 05:25 PM) <{POST_SNAPBACK}>
i have the same problem with my dv9000 and video capture.


id sugest that its the same issue (in vista ) as this posts over drivers by Pinnical
http://forums.support.roxio.com/index.php?showtopic=21143
The Highlander
"There can be only one!"

Custom Made PC
Gigabyte Technology Co., Ltd. P55-UD3(Dule PCI-E MB)
ATI Radeon HD 4800 Series [Display adapter] (2x)GDDR5 Video cards in crossfire mode
Cool-master 850watt PSU
2.93 gigahertz Intel Core i7 870
ASUS DRW-2014L1T DVDRW Drive
12Gb DDR1333 Megabytes Ram
Multi Flash Reader USB Device
OCZ-VERTEX2 [SSD Hard drive] (40.02 GB)
3x ST3500418AS Sata 2[Hard drive] (500.11 GB)
Seagate Go Flex Free agent NAS Device [Hard drive] (1 TB)
Cool master pro case & Cooling system
Dule LG Flatron 23" LED Screens
Logitech 7.1 surround sound system
HP Officejet 4500 G510g-m

Windows 7 Ultimate (x64) Service Pack 1 (build 7601),
Easy Media Creator Pro 2012, Easy Media Creator Pro 2011, Easy Media Creator Pro 2010

#8 richard sugg

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Posted 03 May 2007 - 03:58 AM

are you saying that it's a driver issue with the dv9000's webcam?  The webcam seems to work just fine in quickplay, yahoo messenger, and muvee producer, so while new drivers might make it more compatible with Roxio, it seems that Roxio's media import also has its own problems.

#9 richard sugg

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Posted 11 May 2007 - 04:11 AM

I found a way to fix it.  There's an update available for Vista Ultimate.  It's called Windows XP Home edition.  As soon as I applied the update, everything worked fine.

Thanks, Roxio.

#10 grandpabruce

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Posted 11 May 2007 - 04:15 AM

QUOTE (richard sugg @ May 11 2007, 07:11 AM) <{POST_SNAPBACK}>
I found a way to fix it.  There's an update available for Vista Ultimate.  It's called Windows XP Home edition.  As soon as I applied the update, everything worked fine.

Thanks, Roxio.


I think you meant Microsoft.  wink.gif   XP works for me, too.  Glad to hear you got it resolved.
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