23 replies to this topic

[martin O]

Hi
I am having problems creating a DVD, project is created and image creation is commenced, it gets to 97% overall  then seems to sit there trying to encode menu with this progress at 0%
I am using a custom built menu, (don't know if this effects it) but can't see anything I've done wrong. All my video drivres,etc are up to date.
system spec is as follows

Dell 8200 P4 2.4Ghz, 1GB RAM 256MB Nvidia FX5200 Graphics Card
Win XP SP2
80GB Hard Disk (10GB free)
160GB Hard Disk (28GB free)

Anybody any idea's what to do?

[Larry]

Hi
I am having problems creating a DVD, project is created and image creation is commenced, it gets to 97% overall  then seems to sit there trying to encode menu with this progress at 0%
I am using a custom built menu, (don't know if this effects it) but can't see anything I've done wrong. All my video drivres,etc are up to date.
system spec is as follows

Dell 8200 P4 2.4Ghz, 1GB RAM 256MB Nvidia FX5200 Graphics Card
Win XP SP2
80GB Hard Disk (10GB free)
160GB Hard Disk (28GB free)

Anybody any idea's what to do?

Are the video drivers from Nvidia or Windows update?

Instead of opening MyDVD from the Roxio Home app, open it from Start -> Programs -> ......   Starting it directly like that will prevent problems like this.

[John T Smith]

Instead of opening MyDVD from the Roxio Home app, open it from Start -> Programs -> ......   Starting it directly like that will prevent problems like this.

That is what worked for me
http://forums.support.roxio.com/index.php?showtopic=20685

[grandpabruce]

That is what worked for me
http://forums.support.roxio.com/index.php?showtopic=20685

I think that is what Larry just told him to do.

[John T Smith]

I think that is what Larry just told him to do.

Yes... and since some people like to be REassured... that is what I did

[martin O]

Are the video drivers from Nvidia or Windows update?

Instead of opening MyDVD from the Roxio Home app, open it from Start -> Programs -> ......   Starting it directly like that will prevent problems like this.

Many thanks to all for the advice, I shall give it a go tonight and report back!!

[martin O]

Many thanks to all for the advice, I shall give it a go tonight and report back!!

ISO creation still hanging at 97%. TRied running MYDVD9 from start menu but still hanging on the menu encoding.Even replaced the jpeg background with a .png (same format as roxio default background) but still the same.
Any other ideas??

[grandpabruce]

ISO creation still hanging at 97%. TRied running MYDVD9 from start menu but still hanging on the menu encoding.Even replaced the jpeg background with a .png (same format as roxio default background) but still the same.
Any other ideas??

Try to do it in Software Rendering instead of Hardware Rendering.

[gi7omy]

Just for curiosity - what is the make and model (and RAM) of your graphics?

[martin O]

Just for curiosity - what is the make and model (and RAM) of your graphics?

graphics card is Nvidia FX5200 256MB
RAM is 1GB RDRAM (samsung)

[martin O]

Try to do it in Software Rendering instead of Hardware Rendering.

Just tried Software rendering and still doing the same, stopping at 97%
any other ideas?

[myguggi]

Just tried Software rendering and still doing the same, stopping at 97%
any other ideas?

Have you tried with a Roxio menu template?

[flying shark]

try creating morew free disc space on main drive 10 gig not much for producing video

[martin O]

try creating morew free disc space on main drive 10 gig not much for producing video

Have tried creating a menu template and my main disk is the D:\  as I installed fresh OS to try and cure issue in case other apps were causing problem

[gi7omy]

Have tried creating a menu template and my main disk is the D:\  as I installed fresh OS to try and cure issue in case other apps were causing problem

Although you may be using D as the destination, temp files get written to C before it finalises.

Clear all temps, including the internet cache and see if that helps

[martin O]

Although you may be using D as the destination, temp files get written to C before it finalises.

Clear all temps, including the internet cache and see if that helps

OK, Thanks, I'll give it a go,
Just as a point, it all seems to relate to the menu I am using, it is a custom menu and background is saved to png file format (same as roxio's own).
I have tried it with roxio default and this creates ok, but I want a particular image for my background, not the view of trees!!

[myguggi]

OK, Thanks, I'll give it a go,
Just as a point, it all seems to relate to the menu I am using, it is a custom menu and background is saved to png file format (same as roxio's own).
I have tried it with roxio default and this creates ok, but I want a particular image for my background, not the view of trees!!

What happens if you convert the png file to a jpg and use that as your background?

[martin O]

What happens if you convert the png file to a jpg and use that as your background?

I have tried jpg, gif and png but all do the same

[melindam15]

I have this same problem.  It encodes all the movies fine, then freezes when it gets to the end at ENCODING MENUS (sometimes at 97%, sometimes at 67% depending on how long the movie is).  I got it to work when I created a brand new project from scratch with the same movie, but didn't change anything else in the style (and didn't try adding chapters).  When I changed that new project to have a new background (both PNG and JPG) it went back to hanging.

I am waiting for 2nd try at fixing from Roxio Support, if they actually help and this is still open, then I'll post my resolution.

------------------------------------

Here is what they sent me to try fixing ... didn't work for me, but might work for you:

You will probably not need to use all of these steps so test after each one.
1.) Update to the latest version of Direct X from the Microsoft website below.
http://www.microsoft.com/downloads/details...;displaylang=en

2.) Update your video drivers. (this is important)
To find out what video device you need to update you can click on start, run, and type dxdiag and press enter. Click the display tab at the top of that window and that will tell you the manufacturer of you video device.

3.) Disable startup & services:
For Windows XP:
a. Click on the Start button and select Run.
b. Type msconfig and click on the OK button or press the Enter key.
c. Select the Startup tab over on the right side.
d. Write down which items are checked, and then click on the Disable All button in the lower right corner of the screen.
e. Click on the Apply button.\
f. Select the Services tab.
g. Put a check mark in the box beside of Hide all Microsoft Services WARNING NOT CHECKING THIS BOX FIRST COULD CAUSE A WINDOWS COMPONENT TO BE DISABLED
h. click on the Disable All button in the lower right corner of the screen. Then recheck these two items roxmediadb9  & roxioUpnpRenderer9.i. Click on the Apply button and then click on OK.
j. Click YES to restart the computer.
k. When you reach the Desktop, you may receive a message saying you have used the System Configuration Utility to make changes to     your system...., you get this message, simply place a checkmark in a box on the lower left side titled, Do not show me this message again     and click on the OK button.
NOTE: To reverse these changes, follow steps a to c, and then place the checkmarks back in the boxes based on the notes you made. For optimal performance, only Anti-Virus or Firewall software should be enabled.  (for this test all should be disabled)

4.) Start the ROXIO sub program you wish to use or created your program in from the Start, All Programs and select Videowave, MyDVD and DiscCopier as you wish. This is important that you open the program using this step instead of going through the home menu.

5.) After project is loaded or created, click Tools, Options, then select Software Mode.

6.) Under File Program settings if your show is under 1 hour..Choose HQ, High Quality, if over anhour choose Fit to Disc. Be sure to click the radio button to normalize the audio levels.

7.) Save your MyDVD creation.

8.) Select Burn button, then select Save as Image (ISO)

9) When complete close MyDVD and Open Disc Copier with the Start..All programs method. Burn the DVD from the ISO file. Note: Disk Copier will burn the DVD at the same quality found in the ISO File.

[martin O]

I have this same problem.  It encodes all the movies fine, then freezes when it gets to the end at ENCODING MENUS (sometimes at 97%, sometimes at 67% depending on how long the movie is).  I got it to work when I created a brand new project from scratch with the same movie, but didn't change anything else in the style (and didn't try adding chapters).  When I changed that new project to have a new background (both PNG and JPG) it went back to hanging.

I am waiting for 2nd try at fixing from Roxio Support, if they actually help and this is still open, then I'll post my resolution.

------------------------------------

Here is what they sent me to try fixing ... didn't work for me, but might work for you:

You will probably not need to use all of these steps so test after each one.
1.) Update to the latest version of Direct X from the Microsoft website below.
http://www.microsoft.com/downloads/details...;displaylang=en

2.) Update your video drivers. (this is important)
To find out what video device you need to update you can click on start, run, and type dxdiag and press enter. Click the display tab at the top of that window and that will tell you the manufacturer of you video device.

3.) Disable startup & services:
For Windows XP:
a. Click on the Start button and select Run.
b. Type msconfig and click on the OK button or press the Enter key.
c. Select the Startup tab over on the right side.
d. Write down which items are checked, and then click on the Disable All button in the lower right corner of the screen.
e. Click on the Apply button.\
f. Select the Services tab.
g. Put a check mark in the box beside of Hide all Microsoft Services WARNING NOT CHECKING THIS BOX FIRST COULD CAUSE A WINDOWS COMPONENT TO BE DISABLED
h. click on the Disable All button in the lower right corner of the screen. Then recheck these two items roxmediadb9  & roxioUpnpRenderer9.i. Click on the Apply button and then click on OK.
j. Click YES to restart the computer.
k. When you reach the Desktop, you may receive a message saying you have used the System Configuration Utility to make changes to     your system...., you get this message, simply place a checkmark in a box on the lower left side titled, Do not show me this message again     and click on the OK button.
NOTE: To reverse these changes, follow steps a to c, and then place the checkmarks back in the boxes based on the notes you made. For optimal performance, only Anti-Virus or Firewall software should be enabled.  (for this test all should be disabled)

4.) Start the ROXIO sub program you wish to use or created your program in from the Start, All Programs and select Videowave, MyDVD and DiscCopier as you wish. This is important that you open the program using this step instead of going through the home menu.

5.) After project is loaded or created, click Tools, Options, then select Software Mode.

6.) Under File Program settings if your show is under 1 hour..Choose HQ, High Quality, if over anhour choose Fit to Disc. Be sure to click the radio button to normalize the audio levels.

7.) Save your MyDVD creation.

8.) Select Burn button, then select Save as Image (ISO)

9) When complete close MyDVD and Open Disc Copier with the Start..All programs method. Burn the DVD from the ISO file. Note: Disk Copier will burn the DVD at the same quality found in the ISO File.

Thanks for the info, I shall go through it and see if it works for me.


QUOTE(gi7omy @ Apr 28 2007, 06:16 AM)

Although you may be using D as the destination, temp files get written to C before it finalises.

Clear all temps, including the internet cache and see if that helps

g97omy, I have cleared 20GB off C drive but it still done the same. will give melindam15 suggestion a go,

cheers

Martin