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" My DVD Express " Will not load- my computer crashes

#1 User is offline   Lilibet 

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Post icon  Posted 27 April 2007 - 12:24 PM

Hi
I just bought this software & when I go into "MY DVD EXPRESS" ,it won't load & then my computer crashes. Can anyone help ?
Thanks
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#2 User is offline   james_hardin 

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Posted 27 April 2007 - 12:27 PM

Try going through the Start – All Programs – Roxio~ - DVD and select MyDVD.

Does that program start and run OK?
Dell 8300 3.0ghz 1.5gb RAM 300gb & 200gb HDs
XP Pro/SP2
NVIDIA GeForce4 MX 440 w/AGP8X
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#3 User is offline   Lilibet 

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Posted 27 April 2007 - 01:20 PM

QUOTE (james_hardin @ Apr 27 2007, 12:27 PM) <{POST_SNAPBACK}>
Try going through the Start – All Programs – Roxio~ - DVD and select MyDVD.

Does that program start and run OK?


I just went in that way & I don't see my dvd. All that comes up is , Audio,Data,Photo,Tools,Video, & Home. I have Easy cd/dvd burning creative 9.
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#4 User is offline   Lilibet 

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Posted 27 April 2007 - 02:57 PM

QUOTE (james_hardin @ Apr 27 2007, 12:27 PM) <{POST_SNAPBACK}>
Try going through the Start – All Programs – Roxio~ - DVD and select MyDVD.

Does that program start and run OK?


It seems to.However I just looked at the box & it is EASY CD & DVD Burning. It isn't creative 9.I'm wondering if I do have all the features on this version!
Thanks for your help.
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#5 User is offline   ogdens 

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Posted 27 April 2007 - 03:02 PM

QUOTE (Lilibet @ Apr 27 2007, 05:20 PM) <{POST_SNAPBACK}>
I just went in that way & I don't see my dvd. All that comes up is , Audio,Data,Photo,Tools,Video, & Home. I have Easy cd/dvd burning creative 9.



Would you please verify what version of Roxio you have.

Go into Creator Classic, click on Help, then About and tell us what it says there.

I am not aware there is a Easy cd/dvd burning creative 9. Roxio has a Easy CD & DVD Burning (in a red box), which is a re-worked Version 6, and it has a Easy Media Creator 9.

Also what Operationg System do you have Windows 98/2k/XP?.
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#6 User is offline   james_hardin 

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Posted 28 April 2007 - 02:27 AM

QUOTE (Lilibet @ Apr 27 2007, 06:57 PM) <{POST_SNAPBACK}>
It seems to.However I just looked at the box & it is EASY CD & DVD Burning. It isn't creative 9.I'm wondering if I do have all the features on this version!
Thanks for your help.

As ogdens pointed out there is a Easy CD & DVD Burning that comes in a Red Box.

There are actually 2 distinct versions of that. One is V6 whereas the other is based on V9. The V9 will have a sticker on the box that says "Vista Compatible".

But the only sure way to tell is to open Classic or MyDVD and click on Help – About. What version does it report?
Dell 8300 3.0ghz 1.5gb RAM 300gb & 200gb HDs
XP Pro/SP2
NVIDIA GeForce4 MX 440 w/AGP8X
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#7 User is offline   ianjen 

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Posted 10 May 2007 - 08:25 PM

QUOTE (james_hardin @ Apr 28 2007, 02:27 AM) <{POST_SNAPBACK}>
As ogdens pointed out there is a Easy CD & DVD Burning that comes in a Red Box.

There are actually 2 distinct versions of that. One is V6 whereas the other is based on V9. The V9 will have a sticker on the box that says "Vista Compatible".

But the only sure way to tell is to open Classic or MyDVD and click on Help – About. What version does it report?



Sorry I interfere, as I have the same experience. Now my Easy media creator 9 has no DVD editing , it dissapeared. What's going on? my computer is like this:

Intel® Core™2 Duo Processor E6300
1.86GHz, 2MB L2 Cache, 1066MHz FSB
2GB (2X1GB) NECC Dual Channel DDR2 667MHz SDRAM Memory
256MB PCIe™x16 NVIDIA® GeForce® 7300LE TurboCache w/TV-Out, VGA & DVI
250GB SATA 3.0Gb/s Hard Drive with Native Command Queuing
Genuine Windows Vista™ Home Premium 32 bit
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