[Holmes13]

Hello,

I wanted to clear my hard drive of files that aren't used so often. I backed up a bunch of MPEG files to several Verbatim DVD+RW discs as data. After each burn was completed, I verified the files were on the disc by looking at the contents of the disc in Windows Explorer. I burned several discs in this manner. Everything seemed fine.

Unfortunately, I am encountering some peculiar issues. On three of the seven burned discs, when I double-click on my DVD drive in Windows Explorer.....I get an error sound.......but strangely enough no error message. Then when I double click on an MPEG file on the disc, Windows Media Player opens, however, I immediately get the following error message:

"Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file."

I thought there might be an issue with running the MPEG file from the disc so I tried to copy an MPEG file back to my hard drive using cut/paste. When I paste to the hard drive, I get an error message:

"Cannot copy file: Invalid MS-DOS function"

Shortly after I try these steps, I get the following error message:

"Media status notification for drive G:\ Read failure while accessing the media"

After starting to panic, I noticed the scandisc tool in Drag-to-Disc. Scandisc identified the files on my disc as being damaged so I allowed them to be copied to my hard disk for possible recovery. With the MPEG files copied to my hard disk, I am still unable to open the files in Windows Media Player. I get the same error message as when I tried to open them directly from the disc.

Here are my questions:

a) What the heck happened? Did I do something wrong or did I just have bad luck with some defective discs? I would like to learn so I hopefully avoid this in the future.

B) Is there anyway for me to recover these files so I can play them?

c) Are there any implications for recovering the files on the disc which I ran Scandisc? I read somewhere in the forum that running Scandisc subsequently makes the files on the disc unrecoverable.

Your help and advice is much appreciated!
Thanks!

This post has been edited by Holmes13: 28 April 2007 - 08:33 AM

[grandpabruce]

Hello,

I wanted to clear my hard drive of files that aren't used so often. I backed up a bunch of MPEG files to several Verbatim DVD+RW discs as data. After each burn was completed, I verified the files were on the disc by looking at the contents of the disc in Windows Explorer. I burned several discs in this manner. Everything seemed fine.

Unfortunately, I am encountering some peculiar issues. On three of the seven burned discs, when I double-click on my DVD drive in Windows Explorer.....I get an error sound.......but strangely enough no error message. Then when I double click on an MPEG file on the disc, Windows Media Player opens, however, I immediately get the following error message:

[color=#3333FF]"Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file."[/color]

I thought there might be an issue with running the MPEG file from the disc so I tried to copy an MPEG file back to my hard drive using cut/paste. When I paste to the hard drive, I get an error message:

"Cannot copy file: Invalid MS-DOS function"

Shortly after I try these steps, I get the following error message:

[b]"Media status notification for drive G:\ Read failure while accessing the media"[/b]

After starting to panic, I noticed the scandisc tool in Drag-to-Disc. Scandisc identified the files on my disc as being damaged so I allowed them to be copied to my hard disk for possible recovery. With the MPEG files copied to my hard disk, I am still unable to open the files in Windows Media Player. I get the same error message as when I tried to open them directly from the disc.

Here are my questions:

a) What the heck happened? Did I do something wrong or did I just have bad luck with some defective discs? I would like to learn so I hopefully avoid this in the future.

Is there anyway for me to recover these files so I can play them?

c) Are there any implications for recovering the files on the disc which I ran Scandisc? I read somewhere in the forum that running Scandisc subsequently makes the files on the disc unrecoverable.

Your help and advice is much appreciated!
Thanks!

Unfortunately, you just found out why you should never use any packet writing software like Drag to Disc to backup important data. You actually face double indemnity by using packet writing software and RW discs.

Use Creator Classic instead.

You might be able to recover the video files on those discs with a program like CD Roller or ISO Buster. Neither are free, though.

This post has been edited by grandpabruce: 28 April 2007 - 08:33 AM

[lynn98109]

This post pinned to the top jof the Forum (which I guess you overlooked when you came in) will explain some of the problems:
http://forums.support.roxio.com/index.php?showtopic=12382

However, yes, your data may be gone. Been there, done that.

Lynn

[Holmes13]

Thanks a lot for your responses. I tried the trial versions of CDroller and ISObuster which I believe should at least give an indication whether the files are readable on the corrupt disc. Unfortunately, it seems that my files are not readable. The report from CDRoller's Data Recovery tool shows my MPEG files with red dots next to them saying 0% recoverable.

On ISObuster's website I found a recommendation ( http://www.isobuster.com/tips.php?tips_page=8 ) for another program called VideoRedo ( www.videoredo.com ) which has a tool called Quick Stream Fix. After extracting files using ISObuster, VideoRedo's Quick Stream Fix can be used to re-multiplex an MPEG2 program stream........which would hopefully resolve any corrupt data......and make the file playable again.

ISObuster shows that the files on my disc are not readable so I tried running Quick Stream Fix on the files that were copied to my hard disc from the Drag-to-Disc Scandisc session. Unfortunately, Quick Stream Fix doesn't recognize the files as MPEG eventhough the filename is correct. Seems like I'm out of luck. Do you guys think I'm "burned"? ( sorry.....tried to be a little punny) Is it time to give up trying to recover these files and accept that they're lost for good......and chalk it up to experience?