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PS8 - Upgrade/reload?


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#1 catnamedog

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Posted 01 May 2007 - 06:47 AM

Hi
I've got PS8, having upgraded from PS4 Platinum.
When I first loaded it, PS8 seemed to be working fine, but following a system crash when I tried to reload it, it wouldn't let me, telling me it was already loaded on my PC.
Eventually, after 2 years (!) I upgraded and managed to load PS8 onto a pristine machine!
Now, I get problems when I access various modules. I often get a small window opening and a message telling me that PS8 is loading some file or other, then it fails to find the file, and does that ad-nauseum until I get fed up and bail out of the program.
Thats the background. Should I remove PS8 and start again - allowing that I had all sorts of problems in the past, and no help from Roxio (advice, but no help)?
If so, is it worthwhile upgrading to EMC 8 or 9, and is there a special deal on this?
By the way, I downloaded PS8 from the 'net.
All-in-all, PS8 is not a bad program.
Thanks in advance

#2 grandpabruce

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Posted 01 May 2007 - 08:40 AM

QUOTE (catnamedog @ May 1 2007, 09:47 AM) <{POST_SNAPBACK}>
Hi
I've got PS8, having upgraded from PS4 Platinum.
When I first loaded it, PS8 seemed to be working fine, but following a system crash when I tried to reload it, it wouldn't let me, telling me it was already loaded on my PC.
Eventually, after 2 years (!) I upgraded and managed to load PS8 onto a pristine machine!
Now, I get problems when I access various modules. I often get a small window opening and a message telling me that PS8 is loading some file or other, then it fails to find the file, and does that ad-nauseum until I get fed up and bail out of the program.
Thats the background. Should I remove PS8 and start again - allowing that I had all sorts of problems in the past, and no help from Roxio (advice, but no help)?
If so, is it worthwhile upgrading to EMC 8 or 9, and is there a special deal on this?
By the way, I downloaded PS8 from the 'net.
All-in-all, PS8 is not a bad program.
Thanks in advance


Are you running Vista?  If not, do you have Internet Explorer 7 and/or Windows Media Player 11 on your computer?  They are known causes of problems in Roxio 8 programs.
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#3 catnamedog

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Posted 01 May 2007 - 02:57 PM

Hi
No, I'm running XP Pro, Explorer 6.9.29 and Win media Player 10.
Thanks for responding, though!




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