1
Does Roxio have any real live support
Started by
w2rivers
, May 08 2007 04:18 AM
8 replies to this topic
#1
w2rivers
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Posted 08 May 2007 - 04:18 AM
I loaded Creator 9 on my lap top running Vista and it won't run. Trys to reload rather than run. This product was touted to be Vista compatable too. I have not been able to get any reply from Roxio. Also I think they have people on the take who grab rebates and tell customers the rebate items sent in are not the correct ones such as UPCs. I had that happen and jumped right in the middle of them stating I had sent in the right stuff and wondered if this was going on. I got my rebate.
#2
Beerman
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Posted 08 May 2007 - 04:21 AM
QUOTE (w2rivers @ May 8 2007, 07:18 AM) <{POST_SNAPBACK}>
I loaded Creator 9 on my lap top running Vista and it won't run. Trys to reload rather than run. This product was touted to be Vista compatable too. I have not been able to get any reply from Roxio. Also I think they have people on the take who grab rebates and tell customers the rebate items sent in are not the correct ones such as UPCs. I had that happen and jumped right in the middle of them stating I had sent in the right stuff and wondered if this was going on. I got my rebate.
Did you have any other similar software installed before you installed EMC9? There might be a conflict if you did. EMC 9 has worked for me in Vista with no problems so far other than Drag to Disc which I removed immediately after installing 9. If you can remove that, see if it fixes your problem.
Paul
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Katrina survivor, current BP survivor
Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
#3
John at Roxio
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Posted 09 May 2007 - 11:17 AM
You would actually be surprised how "live" this community (the forums) actually is. I see you had a reply several minutes after you first posted. Users helping users is a beautiful thing.
#4
pcdoctor
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Posted 09 May 2007 - 05:52 PM
QUOTE (John at Roxio @ May 9 2007, 11:17 AM) <{POST_SNAPBACK}>
You would actually be surprised how "live" this community (the forums) actually is. I see you had a reply several minutes after you first posted. Users helping users is a beautiful thing.
I guess you told him. 30+ hours later. Now that's "live" support.
#5
grandpabruce
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Posted 09 May 2007 - 05:56 PM
QUOTE (pcdoctor @ May 9 2007, 08:52 PM) <{POST_SNAPBACK}>
I guess you told him. 30+ hours later. Now that's "live" support.
Looks like 3 minutes to me. Read his post again, carefully.
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GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
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#6
pcdoctor
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Posted 10 May 2007 - 03:05 PM
QUOTE (grandpabruce @ May 9 2007, 05:56 PM) <{POST_SNAPBACK}>
Looks like 3 minutes to me. Read his post again, carefully.
I was calculating the time it took Roxio to respond.
#7
grandpabruce
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Posted 10 May 2007 - 03:48 PM
QUOTE (pcdoctor @ May 10 2007, 06:05 PM) <{POST_SNAPBACK}>
I was calculating the time it took Roxio to respond.
Again, John didn't seem to be talking about a Roxio response, since the forum isn't Roxio Support.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#8
pcdoctor
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Posted 11 May 2007 - 02:36 PM
QUOTE (grandpabruce @ May 10 2007, 03:48 PM) <{POST_SNAPBACK}>
Again, John didn't seem to be talking about a Roxio response, since the forum isn't Roxio Support.
Why is everybody so serious. Too bad we can't add audio to these forums. It is kind of hard to add tone to these posts. I bet there would be a lot of laughing going on.
#9
gi7omy
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Posted 11 May 2007 - 02:58 PM
Who's serious - after all I did post a Marvin the Martian .wav file in an answer to a post today
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
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"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
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