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Posted 08 May 2007 - 05:07 AM
Now EMC9 has archived Vista Certification - any chance of a date for a patch that addresses the issues raised in this forum!
Vista Patch....? Vista Update?
#2
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Posted 08 May 2007 - 05:11 AM
QUOTE (ColinCo @ May 8 2007, 08:07 AM) <{POST_SNAPBACK}>
Now EMC9 has archived Vista Certification - any chance of a date for a patch that addresses the issues raised in this forum!
http://forums.support.roxio.com/index.php?showtopic=21463
Paul
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Katrina survivor, current BP survivor
Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
------
Katrina survivor, current BP survivor
Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
#3
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Posted 08 May 2007 - 11:52 PM
QUOTE (Beerman @ May 8 2007, 05:11 AM) <{POST_SNAPBACK}>
There's absolutly nothing in that linked document about how Roxio are going to support those of us who already have EMC9 and are experiencing the myriad of issues that are showing up in this forum.
#4
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Posted 09 May 2007 - 02:48 AM
All anyone here knows is that there is a patch due out very shortly. When, we just don't know but it will be announced here
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
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"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#5
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Posted 09 May 2007 - 03:15 AM
My guess is that the patch for current EMC 9 users will be in the form of a downloadable file that Roxio will post (I hope) in the same way other earlier versions have been updated through this site.
http://www.roxio.com/enu/support/software_...es/default.html
http://www.roxio.com/enu/support/software_...es/default.html
Roxio Creator 2012 Pro
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Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
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Epson R300 printer, Epson 4490 Scanner
Dell XPS 410
Windows XP Professional,Service Pack 3
Intel 2 Duo Processor E6700 (2.66GHz,1066FSB) with 4MB cache
4GB DDR2 SDRAM at 800MHz
500GB Serial ATA II Hard Drive(7200RPM)
256MB NVIDIA GeForce 8600 GTS
Sound Blaster® X-Fi™ XtremeMusic (D) Sound Card
Samsung SH-S203B, Asus DRW-2014L1T
Epson R300 printer, Epson 4490 Scanner
#6
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Posted 09 May 2007 - 05:35 AM
Most companies are finding that a little transparency can really go a long way in customer relations. Note the large number of blogs surfacing on the web.
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4GB SUPER TALENT DDR2, 4 SATA HDD's , LITE-ON DVD/RW WINDOWS VISTA x64 SP1
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#7
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Posted 09 May 2007 - 07:45 AM
Its easier/faster to built a full installer then an update. We release the full installer as soon as we had it and soon we will have an update. Its not like we are hiding anything.
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Posted 09 May 2007 - 06:11 PM
QUOTE (John at Roxio @ May 9 2007, 07:45 AM) <{POST_SNAPBACK}>
Its easier/faster to built a full installer then an update. We release the full installer as soon as we had it and soon we will have an update. Its not like we are hiding anything.
Please. Give us some kind of time frame when this update is coming. What 15, 30, 60, 90, 120 days or longer.
#9
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Posted 09 May 2007 - 07:24 PM
QUOTE (pcdoctor @ May 9 2007, 09:11 PM) <{POST_SNAPBACK}>
Please. Give us some kind of time frame when this update is coming. What 15, 30, 60, 90, 120 days or longer.
I think John's trying to tell you he doesn't have an exact date. If it's not 100% ready, it won't be released. Do you want a release that isn't ready? Who needs those problems?
Paul
------
Katrina survivor, current BP survivor
Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
------
Katrina survivor, current BP survivor
Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
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Posted 10 May 2007 - 09:32 AM
QUOTE (Beerman @ May 9 2007, 07:24 PM) <{POST_SNAPBACK}>
I think John's trying to tell you he doesn't have an exact date. If it's not 100% ready, it won't be released. Do you want a release that isn't ready? Who needs those problems?
I believe Microsoft won't certify a release that isn't final, huh ? Otherwise there is something that is going very wrong.
I'm quite upset with Roxio policy. EMC9 is around for more than 6 months now and I'm still waiting for a patch that fix the numerous issues under XP and I don't even speak about Vista. Nero is far more proactive when it comes to release updates than Roxio, that's a fact.
#11
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Posted 10 May 2007 - 09:48 AM
He is right, I dont have a specific release date. The applicaiton 9.1 is fully certified. We need to now build an update for users that have a previous version. Updates dont take a very long time to build, but they we have to QA (test) it and make sure everything is cool before we release it. If I said it would be 2 weeks, and then we found a bug that caused us to have to rebuild and then retest it. Everyone would be whining that the release didnt come out when I said it would, so I simply am not going to guess.
#12
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Posted 10 May 2007 - 11:33 AM
Is there a beta team that someone might volunteer for ?
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AMD64x2 4600+, COOLERMASTER RR-PCH-S9U1-GP COOLER, Gigabyte GA-MA770-S MOTHERBOARD, ASUS 8500GT SILENT w/512MB DDR2
4GB SUPER TALENT DDR2, 4 SATA HDD's , LITE-ON DVD/RW WINDOWS VISTA x64 SP1
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#13
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Posted 10 May 2007 - 11:58 AM
QUOTE (Beerman @ May 9 2007, 07:24 PM) <{POST_SNAPBACK}>
I think John's trying to tell you he doesn't have an exact date. If it's not 100% ready, it won't be released. Do you want a release that isn't ready? Who needs those problems?
Not being ready has never stopped them before.
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Posted 10 May 2007 - 09:57 PM
QUOTE (John at Roxio @ May 10 2007, 09:48 AM) <{POST_SNAPBACK}>
He is right, I dont have a specific release date. The applicaiton 9.1 is fully certified. We need to now build an update for users that have a previous version. Updates dont take a very long time to build, but they we have to QA (test) it and make sure everything is cool before we release it. If I said it would be 2 weeks, and then we found a bug that caused us to have to rebuild and then retest it. Everyone would be whining that the release didnt come out when I said it would, so I simply am not going to guess.
I am a programmer myself and I cannot imagine the difficulty that goes into creating such a large update and its associated distribution. It will come as a great relief to many of us when the kinks get worked out for Roxio users running Vista. Such is the price we have all had to pay for buying that new computer or upgrading to Vista. Perhaps it is my background since I understand the difficulties Roxio is facing and am anxiously awaiting version 9.1!
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Posted 11 May 2007 - 03:47 PM
update for emc not coming !!! roxio lunch new emc 10 ! and we must paid for new creator ! wrrrrrrr. roxio
am recive 2 email for buy upgrade emc9deluxe no more roxio !
am recive 2 email for buy upgrade emc9deluxe no more roxio !
#16
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Posted 11 May 2007 - 03:50 PM
QUOTE (Keith Roe @ May 11 2007, 05:57 PM) <{POST_SNAPBACK}>
I am a programmer myself and I cannot imagine the difficulty that goes into creating such a large update and its associated distribution. It will come as a great relief to many of us when the kinks get worked out for Roxio users running Vista. Such is the price we have all had to pay for buying that new computer or upgrading to Vista. Perhaps it is my background since I understand the difficulties Roxio is facing and am anxiously awaiting version 9.1!
Looks like the Vista cert version is up there , as per Tom's from Roxio's message
http://forums.support.roxio.com/index.php?showtopic=21463
Quote from post above:
" The Windows Vista Certified version of Easy Media Creator 9.1 is now shipping to major retailers and e-stores and is available direct from Roxio at www.roxio.com."
Id say Patch will now not be to far off,
This post has been edited by The Highlander: 11 May 2007 - 03:51 PM
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ASUS DRW-2014L1T DVDRW Drive
12Gb DDR1333 Megabytes Ram
Multi Flash Reader USB Device
OCZ-VERTEX2 [SSD Hard drive] (40.02 GB)
3x ST3500418AS Sata 2[Hard drive] (500.11 GB)
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#17
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Posted 11 May 2007 - 03:51 PM
QUOTE (helmiec @ May 11 2007, 06:47 PM) <{POST_SNAPBACK}>
update for emc not coming !!! roxio lunch new emc 10 ! and we must paid for new creator ! wrrrrrrr. roxio
am recive 2 email for buy upgrade emc9deluxe no more roxio !
am recive 2 email for buy upgrade emc9deluxe no more roxio !
Life is good!
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Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
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Backup Computer:
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#18
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Posted 11 May 2007 - 03:53 PM
The Highlander
"There can be only one!"
Custom Made PC
Gigabyte Technology Co., Ltd. P55-UD3(Dule PCI-E MB)
ATI Radeon HD 4800 Series [Display adapter] (2x)GDDR5 Video cards in crossfire mode
Cool-master 850watt PSU
2.93 gigahertz Intel Core i7 870
ASUS DRW-2014L1T DVDRW Drive
12Gb DDR1333 Megabytes Ram
Multi Flash Reader USB Device
OCZ-VERTEX2 [SSD Hard drive] (40.02 GB)
3x ST3500418AS Sata 2[Hard drive] (500.11 GB)
Seagate Go Flex Free agent NAS Device [Hard drive] (1 TB)
Cool master pro case & Cooling system
Dule LG Flatron 23" LED Screens
Logitech 7.1 surround sound system
HP Officejet 4500 G510g-m
Windows 7 Ultimate (x64) Service Pack 1 (build 7601),
Easy Media Creator Pro 2012, Easy Media Creator Pro 2011, Easy Media Creator Pro 2010
"There can be only one!"
Custom Made PC
Gigabyte Technology Co., Ltd. P55-UD3(Dule PCI-E MB)
ATI Radeon HD 4800 Series [Display adapter] (2x)GDDR5 Video cards in crossfire mode
Cool-master 850watt PSU
2.93 gigahertz Intel Core i7 870
ASUS DRW-2014L1T DVDRW Drive
12Gb DDR1333 Megabytes Ram
Multi Flash Reader USB Device
OCZ-VERTEX2 [SSD Hard drive] (40.02 GB)
3x ST3500418AS Sata 2[Hard drive] (500.11 GB)
Seagate Go Flex Free agent NAS Device [Hard drive] (1 TB)
Cool master pro case & Cooling system
Dule LG Flatron 23" LED Screens
Logitech 7.1 surround sound system
HP Officejet 4500 G510g-m
Windows 7 Ultimate (x64) Service Pack 1 (build 7601),
Easy Media Creator Pro 2012, Easy Media Creator Pro 2011, Easy Media Creator Pro 2010
#19
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Posted 11 May 2007 - 08:09 PM
I would say that this patch is greatly anticipated. Considering that this product was shipped WITH many of our FACTORY computers for an operating system that it obviously does not work well with AT ALL!!! I would hope that these issues are all addressed quickly and completely or I would be inclined to believe that MANY MANY customers, myself included, will happily gravitate toward other more reliable and much more customer oriented software developers.
Point Blank: This is a second rate piece of software which very rarely accomplishes what it is designed to do within systems on which it was designed to do them.
Customer Support is needless to say "less than desirable," and it is nearly impossible to get what could be remotely considered a straight answer from anyone who may possibly be of the slightest assistance.
A little constructive criticism never hurt anybody now did it?
Sincerely,
An Irate Customer
Point Blank: This is a second rate piece of software which very rarely accomplishes what it is designed to do within systems on which it was designed to do them.
Customer Support is needless to say "less than desirable," and it is nearly impossible to get what could be remotely considered a straight answer from anyone who may possibly be of the slightest assistance.
A little constructive criticism never hurt anybody now did it?
Sincerely,
An Irate Customer
#20
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Posted 11 May 2007 - 08:29 PM
QUOTE (DEVIOUS @ May 11 2007, 11:09 PM) <{POST_SNAPBACK}>
I would say that this patch is greatly anticipated. Considering that this product was shipped WITH many of our FACTORY computers for an operating system that it obviously does not work well with AT ALL!!! I would hope that these issues are all addressed quickly and completely or I would be inclined to believe that MANY MANY customers, myself included, will happily gravitate toward other more reliable and much more customer oriented software developers.
Point Blank: This is a second rate piece of software which very rarely accomplishes what it is designed to do within systems on which it was designed to do them.
Customer Support is needless to say "less than desirable," and it is nearly impossible to get what could be remotely considered a straight answer from anyone who may possibly be of the slightest assistance.
A little constructive criticism never hurt anybody now did it?
Sincerely,
An Irate Customer
Point Blank: This is a second rate piece of software which very rarely accomplishes what it is designed to do within systems on which it was designed to do them.
Customer Support is needless to say "less than desirable," and it is nearly impossible to get what could be remotely considered a straight answer from anyone who may possibly be of the slightest assistance.
A little constructive criticism never hurt anybody now did it?
Sincerely,
An Irate Customer
Well, you might wonder if the computer manufacturer tested any of the software that shipped with their computers, and why the first post you made, wouldn't be on THEIR webboard.
EMC 9 came out when XP was the MOST RECENT OS. I believe that Roxio has an update coming out that is Vista certified for all programs within the suite.
But, you gravitated to an OS that doesn't work with many software products, and since you obviously jumped on the new OS bandwagon, I guess that you mistakenly thought everything would be perfect. You were wrong.
A little constructive criticism never hurt anybody now did it?
BTW, I have EMC 9 running on XP, and with the exception of a few annoying glitches, it runs just fine.
This post has been edited by grandpabruce: 11 May 2007 - 08:32 PM
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
