[tomkatt]

So not steal the thread but whats the answer?

I just reinstalled roxio 7.5 and both my dvd and dvd r
drive now do not show up in my computer.
There are no drives or drive letters listed.
They worked fine until i just installed roxio.

Under device manager i have yellow " ! "

not the yellow ? if that helps.

I did have a drag to disc problem but
i disabled it from startup i havent tried
to reinstall it yet.

XP home, sp2 i think. Media player 10, Expolorer 6 i think
or 5 i dont know. Its not 7.
Ramm and Hard drives are all ok here.

Please let me know which answers to follow
that work. Thanks.

[lynn98109]

First, read the entire thread that you are hijacking (which is from October, 2006), and see if any of it applies to your computer.

Second, read the pinned post at the top of this board titled 'Drive Not Recognized By Roxio' - it is pinned because it answers a commonly asked question, and works for a lot of people.

Third, if neither the earlier part of this thread nor this post deal with your particular situation, start your VERY OWN thread with your VERY OWN information. It's like "the car has a rattle" - the same symptoms could have very many different causes, and mechanics don't apply the same answer automaticly to the same syptoms every time unless it's the same car with the same history.

As for which Version of Inernet Explorer you have - click on 'Help' at the top of the browser, and 'About' an check which Version is running on your machine. If you have Windows Auto-updates turned on, it is probably IE 7.

If you have absolutely no idea of your computer specs, download and run the Belarc adviser
http://www.belarc.com/free_download.html

Lynn

This post has been edited by lynn98109: 10 May 2007 - 01:59 AM

[tomkatt]

Ok. Well trying everything so far. The patch listed in the pin didnt do anything.
Ok next check. Yup its ie.6
Next i tried that ata controller one. When i did that i noticed
on my restart the bubble pops up and says found new
hard ware.

DVD internal sony and lite-on.
But i guess it didnt find drivers for them
or something.
thanks_ its a very interesting thread.

ok next going threw the uninstall of the dvd r's/
and nothing yet.

I have yellow ! in device manager.
Feel like i am getting close on this one.
the microsoft link didnt work either.

ok my next idea. copy the drivers off a cd to my other pc
and copy that folder to this pc using network places.
Only now it tells me the drivers i already have are
good enough. It wont find any new ones
and i still have to dvd drives listed in my computer.

please let me know whats next?

ok moving along. I am now uninstalling roxio
running spysweeper check for spyware
then a virus scan. once all that
is done will check thedrives again.

Will you know what happens b4 i go
install roxio 7.5 again.

moving along...

ok uninstall of roxio 7.5 restart. Nope dvd drives still are not
showing up.
I do have the code 37 error in here and yellow ! still.
running spyware sweep be back

thanks see u later today..

This post has been edited by tomkatt: 07 May 2007 - 03:59 AM

[tbrewst]

If you don't have Roxio installed,you've uninstalled the drives,rebooted,seen the found new hardware box and they still don't work it's a Microsoft thing.
I don't know if you've tried this from Microsoft or not but if you haven't you might try it.

[ml]

I have yellow ! in device manager.
.

This happened to me after I uninstalled EMC 9. My CD drive, DVD drive and even an external drive ALL had the yellow ! in the device manager.

I tried all the normal fixes and nothing worked. Drove me crazy til I found this knowledgebase article and applied the drivefix program here http://kb.roxio.com/content/kb/Creator/000040CR

The yellow ! disappeared and everything functioned normally again.

At the top of the first article it says that it works for version 5, 6, 7, 8, and 9. You have to click the appropriate link to a second KB article.

Hope it works for you.

This post has been edited by ml: 07 May 2007 - 07:32 AM

[tomkatt]

Thanks so far so good. Until

In the left pane of the Registry Editor window, click the Volume{GUID} folder under Drives, where GUID is a 32-character hexadecimal globally unique identifier.

Note If you have more than one CD-ROM drive in the computer, an additional Volume{GUID} folder is listed for each drive.
7. In the right pane of the Registry Editor window, double-click Drive Type.
-------

I dont see anything that says Volume or guid or any of that
in my windows/etc etc cd/drives thing.

I didnt know this could get any worse
please help me find this part
i think it might work if i get it
done

thanks so much everyone

after the uninstall and attempt reinstall of the dvd players and recorders
i see the yellow ! again and an error 37 code it has to be a microsoft
thing i suppose.
--

This post has been edited by tomkatt: 07 May 2007 - 11:03 AM

[tbrewst]

The article I pointed you at is telling you to delete the Upper and Lower filters and then reboot.I have them on my machine:

Attached image(s)

• 

This post has been edited by tbrewst: 07 May 2007 - 11:22 AM

[tomkatt]

ok awesome.
thanks.

also i found these.... http://www.hardwareanalysis.com/content/topic/32716/

and

http://www.videohelp.com/forum/viewtopic.p...1072538#1072538

so i did this...


I googled-Windows XP Code 37. One of the sites was "Windows XP Daily News" and according to them Code 37 means the CD rom is missing. It had a link they said might fix it.


www.aumha.org/downloads/cdgone.zip


I did download and run that. It worked.

DO you think this was a good idea or bad idea?

I didnt want to try a system restore point.

Ok a side note my cd wouldnt read correctly to install this. So i did it using the program
that was on my other harddrive i have hanging in the pc.

Roxio runs fine on my laptop no cd gone issues.

Now i have a question what should i do about Roxio?
Try to reinstall it on to my E drive?
I dont really have room on my C drive.
Would this cause the same problem again if i do this?

Please let me know i dont want to reintstall it if i will just lose
my drives again but the thing is what do we do?
Copy files from my laptop where it works?

[tbrewst]

My guess is that program did a fix to the filters.As long as it fixed it that's ok.
As far as reinstalling Roxio I don't think it can hurt to try.If it causes it again you can always back out and rerun the fix.

[tomkatt]

My guess is that program did a fix to the filters.As long as it fixed it that's ok.
As far as reinstalling Roxio I don't think it can hurt to try.If it causes it again you can always back out and rerun the fix.

I hope so. My disc might be messed up, it keeps saying insert disc.
Again i wonder... my laptop is fine is there a way to copy
the files over to my P.C?

Or just do what i did last time which was install it using
the install icon thats on my e drive.
my C drive doesnt have the space.

Whats a good route and safe?

How would i make a system restore point and use
it? That would work right if roxio messes up again?

I think i might do this-
No Napster here. No grayed-out icons either. Here's how. I copied all the files from the install disk to my desktop, removed the Napster folder and sent it to the recycle bin THEN installed. Worked a treat! 100% Napster free!! WHEE!

This post has been edited by sisterscape: May 19 2006, 08:25 PM-
I think i will place it on E with the shortcut on my c desktop

so u guys think this will work?

thanks everyone

This post has been edited by tomkatt: 07 May 2007 - 10:33 PM

[tomkatt]

Ok i tried it from the disc.

I did notice and old roxio file on that drive.
Maybe i should delete it all.
I did delete napster.

But now back to the "!" things and the
error 37

which is different then the other one. You guys
had the other error code asking to delete those files right.

I still dont have this...
In the left pane of the Registry Editor window, click the Volume{GUID} folder under Drives, where GUID is a 32-character hexadecimal globally unique identifier.

Note If you have more than one CD-ROM drive in the computer, an additional Volume{GUID} folder is listed for each drive.
7. In the right pane of the Registry Editor window, double-click Drive Type.
8. In the Value data box, type 1 or 2, depending on the drive type, and then click OK.
---------


---
I'd like to try what was said there..

---
The article I pointed you at is telling you to delete the Upper and Lower filters and then reboot.I have them on my machine:



This post has been edited by tbrewst: Yesterday, 12:22 PM


Attached image(s)


--------------------

"...well I'd buy you a monkey.Haven't you always wanted a mon-key?"

Terry

3.2Ghz Pentium D 940 CPU
Intel D945GTPL Motherboard
1Gb DDR2 Ram
160Gb Serial ATA Hard Drive
SoundBlaster Audigy 2 sound card
GeForce 7600GS Video card
LiteOn 1633 DVD R/W
BenQ DW1655 DVD R/W
Cambridge Soundworks THX 5.1 speaker system
Hanns-G 19" Widescreen LCD Monitor hooked up via DVI input
Dell 1100 Laser printer
-----

Except i dont have those low filters in that folder when i goto look.

Should i just try to put it directly on C drive or install
it with out clicking custome?

Will try that next thanks...

[tomkatt]

All right guys. The only thing left to fix is DRAG TO DISC. I do need it when i copy and burn things.
It says something is missing. I have tried reinstalling it but i bet it was part of the problem
with our drives going away to start with. I suppose i can just share the one on my laptop
if i need it. Right now all i care about is my video wave sound edit, and dvd builder;
and disc copier. Which work now.

I deleted everything of roxio off my e drive and c drive. Clear enough room on c to install
roxio like normal. It actually read my cd this time. I installed regular and not custome.
Then i just went back and hit modify to remove napster. It did knock out my pinnacle
driver but that fixed itself on the restart. The drives were gone so this time
INSTEAD of uninstalling it i just ran cdgone and did a restart. I think i nuked
something in drag to disc but my roxio is here and so are all my harddrives
and dvd and dvd rw drives.

Now it did lock up before i did the restart spyware said it was smb1 so i just blocked it
and went cntrl alt delete to stop it from running and do my restart.

Everything is PERFECT now except that drag to disc which is
a pain. I didnt delete any low filters or anything and i cant
get drag to disc to install correctly but for now I wont worry about it.
I really only use drag to if i am backing up or copying a dvd film.

Hopefully some of these last 3 days helps you guys. I can finally burn
my tv show to dvd YEAH!
LOL

ok dont forget to reinstall divx if u need it.

Also i have some cineplayer codec errors with my movie maker now
i am going to look at it anyone have an idea what my help
that one?


take care
Tomkatt

This post has been edited by tomkatt: 09 May 2007 - 12:15 AM

[gi7omy]

To be perfectly honest, you're far better off without D2D - for backup reliablity, I'd give an igloo in the Sahara a better chance.

I'd recommend that you forget about it completely and uninstall it if you can - if you just want quick backups for working purposes, get a USB 'pen' drive and use that - for long term backups, D2D is a guaranteed way to lose your data: in that case, use Creator instead and use -R discs instead of -RW.

Check the number of posts where people have lost data by using it

[cdanteek]

The article I pointed you at is telling you to delete the Upper and Lower filters and then reboot.I have them on my machine:

I would think twice about posting a image with this guy,



running around my registry.

cd

[tomkatt]

I would think twice about posting a image with this guy,



running around my registry.

cd

?


A fox?

-----------

Hmm well I dont need drag to disc yet. But i might. Unless somehow i can copy ts video
to a dvd with disc copier or dvd builder.

Right now i am making an iso i just found this

uncompatible drive dvd media

so i am going to try this fix
that someone above said
----


If after installing Roxio it is unable to see your drives yet Windows sees them ok you might try the following:
http://patches.sonic.com/PX/pxengine1_08_34a.exe
---


so problem isnt totally done until i can burn a dvd.

will that patch work? I hope...

[ml]

Right now i am making an iso i just found this
uncompatible drive dvd media

Do you uncheck the box to burn to a DVD?

That message probably means that your DVD drive does not like the type of DVD that you have in the drive.

Visit the website of your computer/DVD manufacturer and see if they have any 'updates/firmware' for your DVD drive.

Also, see if they have a recommended list of 'brands' of DVDs. You might need to try another brand or types.

[tomkatt]

Hot Tip, Did the Trick, A+, THANX MUCH!

oh look a whole page got erased.

IN short 4 days later i uninstalled /reinstalled.

Ran cdgone and then the patch that is used
for roxio to recognize my drive.

Finally got eveything burned.
End of story
thanks everyone who responded.

[tomkatt]

Unfortunately, Internet Explorer 7 'breaks' many programs. Why Microsoft would release a 'critical update' that breaks most of my purchased software really upsets me.

So I'm not updating to IE 7 because it has it's own security problems and I still want to use the software I purchased.

I have IE 6 and still have the same drag to disc issues.

Is there another way to burn my TS video folder
to dvd? Its not ISO.

Will disc copier let me or something else?

I dont know if it makes a dvd disc.

Ok i tried disc copier. I thought it would put the folder
onto dvd. It got 90 percent and stopped.
I dont know if it finsihed or crashed.
I would try it again but i am going
to reinstall napster and drag to disc.
So if that works will come back and let you know.

Or if not i will try disc copier again or
might have to get nero or something.
-------

Ok back from all that.
And a reinstall didnt work, repair install didnt work.

Doing those start run values above didnt work.

Any ideas on this one?

I got roxio to install on my lap top,
no problem. Drag to disc works but
the laptop has no dvd burner.
Maybe i can make some kind of cd iso?
and bring back to my pc and burn it?

I cant believe we are having this many problems
with this software.

Please reply if you guys have a fix...
or some way my video ts files in the folder
can become a dvd. I need some kind of
software that will organzie it properly,
a packet program of some kind right?

After running roxio zap and deleting any folders,
guess what. I did a restart and the message poped
up on desktop. Couldnt load missing compoents.
Now if roxio is gone why is my pc still showing
me this message? I thinks something somewhere
is still on here.

What if i reinstall to a different drive?
I had tried this long ago but it didnt work.

thoughts please...


Thanks
Tomkatt

This post has been edited by tomkatt: 25 May 2007 - 12:17 AM

[tomkatt]

Ok Guess what i went to copy missing files to my pc
using my good copy on my laptop.

shellex.dll was in use.

So i went back to my pc. YUP

there it is even after uninstall.
A folder with Roxio and drag to disc
is still there. Guess whats inside

shellex.dll

Which i hit delete but tells me some program
is using it and it cant be deleted.

I bet once i get rid of it i can reinstall a working
roxio with drag to disc?

I also noticed by jpegs are associated with roxio.

Roxiops7.jpg

that has something to do with my roxio selecting,
???

Well i changed the properties of shellex.dll
and was able to delete it, even if it
said other programs might use it.

Do u think if i now install roxio with
drag to disc it will work?
Then i can delete napster i hope
and hopefully it dont mess with
my dvd drives and drive letters...

what do u guys think so far?

This post has been edited by tomkatt: 25 May 2007 - 12:59 AM

[tomkatt]

OK tech. it was moved to its own.
No problem.

However


http://forums.support.roxio.com/index.php?showtopic=19956

still has the drag to disc issues.