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Can't install Deluxe Suite

#1 User is offline   bobweil 

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Posted 11 May 2007 - 06:26 AM

I am unable to install Deluxe Suit to 32 bit Vista system. The install program goes into ‘program not responding’ mode and I have to end it manually. The first time I let it go for 10 minutes to insure it was not checking the system. I have all updates performed for Vista. I have turned off my virus scan and all non-windows programs. The Deluxe Suite (boxed not a download) does NOT have the vista logo. I have not activated it so if this is the wrong edition can I download the correct one.
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#2 User is online   Beerman 

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Posted 11 May 2007 - 07:39 AM

QUOTE (bobweil @ May 11 2007, 09:26 AM) <{POST_SNAPBACK}>
I am unable to install Deluxe Suit to 32 bit Vista system. The install program goes into ‘program not responding’ mode and I have to end it manually. The first time I let it go for 10 minutes to insure it was not checking the system. I have all updates performed for Vista. I have turned off my virus scan and all non-windows programs. The Deluxe Suite (boxed not a download) does NOT have the vista logo. I have not activated it so if this is the wrong edition can I download the correct one.

Does it start the install at all? Sounds like it may not be reading the disc that well. Can you try copying the disc to the hard drive and running the install from there?
That version did install fine on my Vista system but I removed Drag to Disc right after install. Version 9.1 is due out very soon which fixes a few problems with the Vista installations.
Paul
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#3 User is offline   bobweil 

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Post icon  Posted 11 May 2007 - 09:28 AM

Yes that is it there are files which can't be read I'm going back to the seller. Thanks!!!
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#4 User is offline   silver 

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Posted 14 May 2007 - 11:08 PM

QUOTE (bobweil @ May 11 2007, 06:26 AM) <{POST_SNAPBACK}>
The Deluxe Suite (boxed not a download) does NOT have the vista logo. I have not activated it so if this is the wrong edition can I download the correct one.

The "correct one" will be 9.1 (hopefully) which is not yet available.

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