I just purchased a download copy of MyDVD 9 Studio Premier. I downloaded the file and all I got was the MYDVD9Contentv9.0 file. When I try to install, it tell me to install the Roxio Easy Media Creator 9 first. I thought that's what I downloaded.
It is currently a Saturday and I can't call for support. Does anyone know how to help me? Thanks a million.
0
Purchased product for download, but didn't download
Started by
baseballmom
, May 12 2007 09:51 AM
2 replies to this topic
#2
james_hardin
-
- Digital Guru
-
- 10,000 posts
Digital Guru
- Gender:Male
Posted 12 May 2007 - 10:19 AM
There are 2 download files – the Program and the Content.
Go back and download the Program file. You should be able to get to it from the Main Site by clicking the My Account at the top of the screen.
Go back and download the Program file. You should be able to get to it from the Main Site by clicking the My Account at the top of the screen.
Dell 8300 3.0ghz 1.5gb RAM 300gb & 200gb HDs
XP Pro/SP2
NVIDIA GeForce4 MX 440 w/AGP8X
XP Pro/SP2
NVIDIA GeForce4 MX 440 w/AGP8X
#3
baseballmom
-
- Members
-
- 6 posts
Newbie
Posted 12 May 2007 - 10:24 AM
I did not see a place for download. Where should I go? I did not pay the extra $5 or $6 for the ability to download mulitple times. Does that make a difference?
Edited by baseballmom, 12 May 2007 - 10:24 AM.
1 user(s) are reading this topic
0 members, 1 guests, 0 anonymous users
