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Can someone advise me how to properly register to get into the Support - Web help area?
My registration to get in here doesnt allow Login, and when I try to register as new (filling in all the areas with a red *) and click submit, it wont go anywhere.
I usually have cookies disabled, but even when I allow them, same thing.
Ideas appreciated.
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How To Register For Web Self Help
#2
- Digital Guru
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- Group: Digital Guru
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Posted 14 February 2006 - 10:08 AM
rowe1225, on Feb 14 2006, 11:00 AM, said:
Can someone advise me how to properly register to get into the Support - Web help area?
My registration to get in here doesnt allow Login, and when I try to register as new (filling in all the areas with a red *) and click submit, it wont go anywhere.
I usually have cookies disabled, but even when I allow them, same thing.
Ideas appreciated.
My registration to get in here doesnt allow Login, and when I try to register as new (filling in all the areas with a red *) and click submit, it wont go anywhere.
I usually have cookies disabled, but even when I allow them, same thing.
Ideas appreciated.
When logging in to Web Support, it is asking for your email address that you used to register, and your password. Not your user ID. Try that.
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
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Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
#3
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- Joined: 10-February 06
Posted 15 February 2006 - 06:54 AM
rowe1225, on Feb 14 2006, 09:00 AM, said:
Can someone advise me how to properly register to get into the Support - Web help area?
My registration to get in here doesnt allow Login, and when I try to register as new (filling in all the areas with a red *) and click submit, it wont go anywhere.
I usually have cookies disabled, but even when I allow them, same thing.
Ideas appreciated.
My registration to get in here doesnt allow Login, and when I try to register as new (filling in all the areas with a red *) and click submit, it wont go anywhere.
I usually have cookies disabled, but even when I allow them, same thing.
Ideas appreciated.
Sorry if I was unclear, for some reason my e-mail and password that I registered with last year does not work, and when I try to register again, filling in all the red * areas, it does not go anywhere when I hit submit. The screen just comes back up with my information still there.
Still looking for advice as I need to get an email to Roxio regarding my problem.
#4
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- Group: Digital Guru
- Posts: 11,045
- Joined: 04-January 06
Posted 15 February 2006 - 07:54 AM
rowe1225, on Feb 15 2006, 08:54 AM, said:
Sorry if I was unclear, for some reason my e-mail and password that I registered with last year does not work, and when I try to register again, filling in all the red * areas, it does not go anywhere when I hit submit. The screen just comes back up with my information still there.
Still looking for advice as I need to get an email to Roxio regarding my problem.
Still looking for advice as I need to get an email to Roxio regarding my problem.
I just tried to loggin as a new user for Roxio Tech Support and got the same results. So it's not you and the link must be broken.
Now you could go here and see if live tech support is online http://www.roxio.com...nesupport.jhtml
This post has been edited by mlpasley: 15 February 2006 - 07:58 AM
ml
flying squirrel......"It's more of a gliding thing....."
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500GB SATA 7200 rpm hard drive;
Windows Vista Home Premium ,
ATI RADEON HD 2400,Built-in TV tuner , High-definition audio (8-speaker support), HDMI
Multiformat media reader,
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PCI card with 4 USB 2.0 and 2 IEEE 1394 ports,
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flying squirrel......"It's more of a gliding thing....."
Intel® Core™2 Duo 2.2 Ghz desktop processor E4500;
3GB DDR2 memory;
DL DVD±RW/CD-RW drive;
500GB SATA 7200 rpm hard drive;
Windows Vista Home Premium ,
ATI RADEON HD 2400,Built-in TV tuner , High-definition audio (8-speaker support), HDMI
Multiformat media reader,
IEEE 1394 (FireWire) interface and 6 high-speed USB 2.0 ports,
PCI card with 4 USB 2.0 and 2 IEEE 1394 ports,
10/100/1000 Gigabit Ethernet
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