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Roxio Mydvd Canon Camcorder-registration When I try to register it says "no internet connection"

#1 User is offline   markep123 

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Posted 05 January 2006 - 08:02 AM

When I register it tells me there is no internet connection which is incorrect. I have DSL and never have problems. I can't use the software because it says I have to register it first. What do I do?

This post has been edited by markep123: 05 January 2006 - 08:31 AM

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#2 User is offline   Larry 

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Posted 05 January 2006 - 08:25 AM

View Postmarkep123, on Jan 5 2006, 10:02 AM, said:

I have DSL and never have problems. I can't use the software. What do I do?
Start by listing what specific problem(s) you are having, and your pc system specs. Just stating "can't use the software" gives us no information to try to help you with.
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#3 User is offline   sknis 

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Posted 05 January 2006 - 08:28 AM

View Postmarkep123, on Jan 5 2006, 10:02 AM, said:

I have DSL and never have problems. I can't use the software. What do I do?


Sounds like MyDVD came with your camcorder? The problem would be with the Canon site and not the Roxio site :)
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#4 User is offline   patatrox 

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Posted 05 January 2006 - 09:05 AM

View Postsknis, on Jan 5 2006, 11:28 AM, said:

Sounds like MyDVD came with your camcorder? The problem would be with the Canon site and not the Roxio site :)


1) What version of the MyDVD software
2) Try disabling any firewall/internet security applications
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#5 User is offline   markep123 

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Posted 05 January 2006 - 09:16 AM

View Postpatatrox, on Jan 5 2006, 05:05 PM, said:

1) What version of the MyDVD software
2) Try disabling any firewall/internet security applications



The CD does not say version on it and I can't get past the Registration stage.
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#6 User is offline   patatrox 

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Posted 05 January 2006 - 09:25 AM

View Postmarkep123, on Jan 5 2006, 12:16 PM, said:

The CD does not say version on it and I can't get past the Registration stage.


Well you're going to have to try disabling any firewall applications/internet security, you may want to try booting in to SAFE MODE w/NETWORKING and try to register there, but if that fails you may want to contact Canon for assistance.
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#7 User is offline   markep123 

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Posted 05 January 2006 - 11:12 AM

View Postsknis, on Jan 5 2006, 04:28 PM, said:

Sounds like MyDVD came with your camcorder? The problem would be with the Canon site and not the Roxio site :)



NO...its a Roxio CD and a Roxio registration.
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#8 User is offline   dbulka 

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Posted 09 January 2006 - 07:53 PM

MyDVD registration with my new Canon Video Camera does not work either - Help!!!
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#9 User is offline   edunderstandsnow 

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Posted 31 August 2006 - 07:39 PM

This is to help those with registration problems. I know im coming late with this news but better late than never. I had problems getting the registration page with Roxio My DVD for Canon. What i did was right click on the icon of Roxio my DVD thats on the desktop, clicked on properties, then click find target. You're going to see many icons but look for the one that says "LeaderReg" click on that and the registration page appears. Remember to be online while registering. I wish I could have been help sooner... that is if I helped anyone at all
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