[Twomoons]

Frustrating!! About 3 months ago I was getting this error (80040207) every time I started the burn process. Roxio support gave me their standard answer which would take a wizard to comply with. I told them I'd already done all of those things, which I really had, so they kept digging and sent me a "hotfix". I installed the hotfix and immediately everything started working fine. I've burned about 10 DVDs over the last 3 months consisting of video I captured and edited and it has worked just fine until tonight.

I've made no software changes in a while. I reinstalled the hotfix but it made no difference. I'm running XP Pro on my homebuilt ASUS motherboard with 3200 duo core 2 GB Ram and 500 GB HD and an NVIDIA 512mb video and two Sony DVD drives. Yes, I have IE7 but would be surprised if it just started causing a failure.

I tried Roxanne but she is a little dim witted.

Does anyone have any ideas?

[ogdens]

Frustrating!! About 3 months ago I was getting this error (80040207) every time I started the burn process. Roxio support gave me their standard answer which would take a wizard to comply with. I told them I'd already done all of those things, which I really had, so they kept digging and sent me a "hotfix". I installed the hotfix and immediately everything started working fine. I've burned about 10 DVDs over the last 3 months consisting of video I captured and edited and it has worked just fine until tonight.

I've made no software changes in a while. I reinstalled the hotfix but it made no difference. I'm running XP Pro on my homebuilt ASUS motherboard with 3200 duo core 2 GB Ram and 500 GB HD and an NVIDIA 512mb video and two Sony DVD drives. Yes, I have IE7 but would be surprised if it just started causing a failure.

I tried Roxanne but she is a little dim witted.

Does anyone have any ideas?

Various possible fixes can be found by going into the search (top right) and type in 80040207.

[Twomoons]

Various possible fixes can be found by going into the search (top right) and type in 80040207.

Here is an update to my problem.

I did the search you suggested and read a few of many complaints similar to mine. One fix that was noted seemed very easy to comply with but, in my opinion, highly unlikely to have any relation to my problem. It was suggested that the disk be defragmented. My storage consists of 2-250 GB SATA configured drives and is/was only 39% full. Well.... I started the defrag and went for a walk. 45 minutes later it was 25% complete. When it finally finished I tried the program again and this time it worked. It is really discouraging that this piece of software is so unstable that it will fail so easily.

Thanks for pointing me to these other reports.

[gi7omy]

Actually the problem is more down to the poor handling by Windows of file structure - Linux isn't crazy enough to slap bits of a file all round the place just because it sees a gap.

What is happening is that your project is badly fragmented - the drive heads are jumping all round the place collecting the data and that takes a finite time - in the meantime, the program is sitting waiting for data and if it takes too long it basically says 'stuff this - I'm quitting'

Moral (as we all found out the hard way) is to defrag the drive before starting

[Twomoons]

Actually the problem is more down to the poor handling by Windows of file structure - Linux isn't crazy enough to slap bits of a file all round the place just because it sees a gap.

What is happening is that your project is badly fragmented - the drive heads are jumping all round the place collecting the data and that takes a finite time - in the meantime, the program is sitting waiting for data and if it takes too long it basically says 'stuff this - I'm quitting'

Moral (as we all found out the hard way) is to defrag the drive before starting

If roxio told me that even though I a very fast and capable computer with 2 GB of RAM and 500 Gig of Storage, I would have to defrag my SATA drives before I started a video project I would never have bought the software. This is unaccecptable in my eyes and for you to blame Microsoft is unreasonable.

[cdanteek]

This is unaccecptable in my eyes

That shows your inexperience with video work on a pc. No way around it, with the data rates that get thrown to the HD. Imagine the problems folks have that do there video work on the OS drive!

cd

[grandpabruce]

If roxio told me that even though I a very fast and capable computer with 2 GB of RAM and 500 Gig of Storage, I would have to defrag my SATA drives before I started a video project I would never have bought the software. This is unaccecptable in my eyes and for you to blame Microsoft is unreasonable.

Good grief! If you aren't up to the task of normal computer maintenance, then you have problems far beyond learning how to use software.

Talk about being unacceptable!