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Cineplayer DVD Decoder for Windows Vista No sound

#1 User is offline   Gary P 

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Post icon  Posted 15 May 2007 - 02:00 AM

I have installed Cineplayer DVD Decoder for Windows Vista and cannot get audio when playing a DVD movie on Windows Media Player 11 for Vista. However, I can get audio using Ahead Nero Showtime.

Can anyone help please?

Cheers, Gary Petts huh.gif

This post has been edited by Gary P: 15 May 2007 - 02:14 AM

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#2 User is offline   Gary P 

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Posted 15 May 2007 - 05:16 PM

QUOTE (Gary P @ May 15 2007, 02:00 AM) <{POST_SNAPBACK}>
I have installed Cineplayer DVD Decoder for Windows Vista and cannot get audio when playing a DVD movie on Windows Media Player 11 for Vista. However, I can get audio using Ahead Nero Showtime.

Can anyone help please?

Cheers, Gary Petts huh.gif



Please Anyone!
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#3 User is offline   Gary P 

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Post icon  Posted 17 May 2007 - 01:31 PM

QUOTE (Gary P @ May 15 2007, 05:16 PM) <{POST_SNAPBACK}>
Please Anyone!



Thanks to all those who viewed but were unable to help.

With no help from Roxio either I guess it's time to cut my losses and flush this P.O.S. software down the toilet along with the $20 Australian I paid for it. I know where not to shop next time! angry.gif I'm back to Nero

Cheers, Gary Petts
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#4 User is offline   Nerus 

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Posted 17 May 2007 - 03:52 PM

dry.gif

This post has been edited by COV_Hero: 17 May 2007 - 03:52 PM

When in doubt, reinstall.
If it installs, it's supported.
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#5 User is offline   Gary P 

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Post icon  Posted 23 May 2007 - 12:17 PM

QUOTE (Gary P @ May 17 2007, 01:31 PM) <{POST_SNAPBACK}>
Thanks to all those who viewed but were unable to help.

With no help from Roxio either I guess it's time to cut my losses and flush this P.O.S. software down the toilet along with the $20 Australian I paid for it. I know where not to shop next time! angry.gif I'm back to Nero

Cheers, Gary Petts



biggrin.gif I take it all back! Roxio have contacted me with the following:

Please try to re-install the decoder. Use the Windows Installer Cleanup Utility from microsofts website to remove it from the system, re-download the decoder from www.findmyorder.com, save it to the desktop and then run it fron the desktop.


This may help others who have the same problem. I never knew about the Windows Installer Cleanup Utility, it is a useful piece of software.

I guess I better take my foot out of my mouth and my software out of the toilet.

Cheers

This post has been edited by Gary P: 23 May 2007 - 12:18 PM

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