Thanks to all those who viewed but were unable to help.
With no help from Roxio either I guess it's time to cut my losses and flush this P.O.S. software down the toilet along with the $20 Australian I paid for it. I know where not to shop next time!

I'm back to Nero
Cheers, Gary Petts

I take it all back! Roxio have contacted me with the following:
Please try to re-install the decoder. Use the Windows Installer Cleanup Utility from microsofts website to remove it from the system, re-download the decoder from www.findmyorder.com, save it to the desktop and then run it fron the desktop.
This may help others who have the same problem. I never knew about the Windows Installer Cleanup Utility, it is a useful piece of software.
I guess I better take my foot out of my mouth and my software out of the toilet.
Cheers
Edited by Gary P, 23 May 2007 - 12:18 PM.