Hi, I installed EMC 9 suite on a Windows 2000 SP4. Everything was installed (includinc CD 2). But when I start the printing photos program, it pops up a box saying "Preparing Installation gathering information" with a Cancel buttons. Some program within the suite don't do that but most of them does. Does anyone ha an explanation or answer about that problem ?
2
Post install problem
Started by
charles-e
, May 17 2007 01:28 PM
11 replies to this topic
#2
gi7omy
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Posted 17 May 2007 - 01:38 PM
What happens if you let it run without cancelling?
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#3
charles-e
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Posted 17 May 2007 - 02:23 PM
It starts the program. Is this normal the I alway need the CD the start the program even if I installed all the software.
#4
gi7omy
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Posted 17 May 2007 - 02:35 PM
Only if it's doing a repair installation - but which CD are you having to put in?
If it's the content one, I'd advise you to load that in the drive and run setup.exe from that and let it install the content (it won't do it automatically as earlier versions did)
If it's the content one, I'd advise you to load that in the drive and run setup.exe from that and let it install the content (it won't do it automatically as earlier versions did)
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#5
charles-e
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Posted 18 May 2007 - 07:59 AM
I put the CD1 which is the installation cd. I also have installed the content cd on the hard drive.
#6
charles-e
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Posted 24 May 2007 - 09:37 AM
Is there a manuel to insall correctly EMC 9 suite on windows so I can see what I've done wrong. Or maybe this is just a bug with WIN 2k SP4.
#7
gi7omy
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Posted 24 May 2007 - 09:43 AM
http://forums.support.roxio.com/index.php?showtopic=8788
It's a pdf manual for EMC9 - you will need the free Acrobat reader from here
It's a pdf manual for EMC9 - you will need the free Acrobat reader from here
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#8
RamonaCV
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Posted 24 May 2007 - 02:39 PM
This exact thing is happening to me now as well. I've had this installed on my computer for many months and today is the first time this has happened. Exact same thing, click to edit a photo and it starts trying to reinstall? What's up?
Windows 7 Home Premium; ZT Systems, Intel® Core ™ i7CPU; 870 @ 2.93 GHz 2.93 GHz; 8.00 GB Ram; 64 bit Op System; DVD: ATAPI iHAS124 A ATA Device; ATI HDMI Audio
#9
grandpabruce
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Posted 24 May 2007 - 02:42 PM
QUOTE (RamonaCV @ May 24 2007, 05:39 PM) <{POST_SNAPBACK}>
This exact thing is happening to me now as well. I've had this installed on my computer for many months and today is the first time this has happened. Exact same thing, click to edit a photo and it starts trying to reinstall? What's up?
Trace down what has changed on your computer since it was working. Maybe even go back to a previous Restore point.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#10
RamonaCV
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Posted 24 May 2007 - 02:45 PM
QUOTE (grandpabruce @ May 24 2007, 03:42 PM) <{POST_SNAPBACK}>
Trace down what has changed on your computer since it was working. Maybe even go back to a previous Restore point.
I installed Office 2007 (upgrade from 2003). Any known issues there?
Windows 7 Home Premium; ZT Systems, Intel® Core ™ i7CPU; 870 @ 2.93 GHz 2.93 GHz; 8.00 GB Ram; 64 bit Op System; DVD: ATAPI iHAS124 A ATA Device; ATI HDMI Audio
#11
grandpabruce
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Posted 24 May 2007 - 02:46 PM
QUOTE (RamonaCV @ May 24 2007, 05:45 PM) <{POST_SNAPBACK}>
I installed Office 2007 (upgrade from 2003). Any known issues there?
Yup. Search these forums and Microsoft's forums.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#12
RamonaCV
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Posted 24 May 2007 - 03:26 PM
Hmmm, just tried that, can't find a fix. Have an email support request into Microsoft.
Here's the more odd fact -- apparently my computer had a pirated copy of Office 2007 on it ("favor" from computer shop). I don't use pirated stuff (karma issue), so I bought the real deal and installed and that's when my problem started (don't say much for trying to be a good guy). Maybe something to do with the Windows Genuine Advantage stuff?
Here's the more odd fact -- apparently my computer had a pirated copy of Office 2007 on it ("favor" from computer shop). I don't use pirated stuff (karma issue), so I bought the real deal and installed and that's when my problem started (don't say much for trying to be a good guy). Maybe something to do with the Windows Genuine Advantage stuff?
Windows 7 Home Premium; ZT Systems, Intel® Core ™ i7CPU; 870 @ 2.93 GHz 2.93 GHz; 8.00 GB Ram; 64 bit Op System; DVD: ATAPI iHAS124 A ATA Device; ATI HDMI Audio
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