tbrewst, on Feb 15 2006, 02:54 PM, said:
I had this problem with a different version of Roxio.Try going to Sonic's website and downloading the PX Engine Update.Run it and see if it recognizes then.
Also,did you have a previous version installed?If you did then what you might do is uninstall,Run Roxizap (which you can get from the Roxio site) then reinstall V6.
Before doing that check Windows as Lynn suggested. XP losing drives is common during burning software install/removal!
Look in Device Manager (Win-Pause - Hardware tab – Device Manager). Make sure the drives are listed without any errors.