25 replies to this topic

[gi7omy]

Rather than list all posts - do a search for 'directcd' - there are over 350 threads on that subject, so it HAS been covered

You do NOT need a udf reader - isobuster or cdroller can read the disc

If anyone's remarks are disparaging - try yours. It was pointed out that you necro-posted to a thread that has been moribund for three YEARS. Now to find that you had to search - so how did you miss all the other threads on the subject?

[Brendon]

pbgiv,

A user should always consider what he/she is agreeing to do, whether it is sending your bank account details to a nice Nigerian person, clicking on an attachment in email from someone you know or don't know, or clicking to install some old technology from an old CD that should have been thrown out years back.

Anybody who unthinkingly clicks to install old technology may well be buying him/herself a problem. That's a fact of life, and it is facile for you to suggest that the authors of the old software should have considered that one day there might arrive operating systems where this software is incompatible, and they should have taken steps to deal with that possibility.

I've always recommended that people don't try to install the old UDF reader, and IT IS AMAZING TO ME THAT PEOPLE WOULD TRY AND INSTALL IT AFTER ALL THIS TIME. I don't propose to try and sift through the forums to find topics where I've recommended this.

I thank you for posting your suggestion that people who come across this problem should uninstall the UDF reader. It is a good suggestion for those who have been unwise enough to install it.

The only thing I am taking issue with you is your strident claim that Roxio should have forseen that people would do this after all this time, and they should have taken some sort of steps to prevent it. If people used common sense that would not be necessary.

Regards,
Brendon

[pbgiv]

Brendon,
Thank you for your respectful post.
I'm sorry you take issue with my position on Roxio's documentation - I think it is inaccurate. I saw no way to suspect what you suggest. When putting the old disk in, the popup appears to be from the current operating system indicating that you need to install the UDF reader to be able to read the old technology on the new system, and says click here to do so. It appears to be a solution that is current from Windows.
I repeat, that through all the many, many, many threads I found, the only solution I found was to uninstall the UDF reader - and for me it did not work. I know for many others as well. Another solution was needed - one I found in an antique thread elsewhere. You will find numerous posts in just the last year, on that 8 year old thread, of people gratefully thanking them for maintaining it because they had the problem and it was the only place they found the solution. I suggest that it should not just be on the Roxio site in the forums - as it is now - but should be in a support FAQ on DirectCD, so that it not so bleeding hard to find and figure out. That's all I'm saying.
Thanks.

[Brendon]

pbgiv, on 07 November 2010 - 08:26 PM, said:

I suggest that it should not just be on the Roxio site in the forums - as it is now - but should be in a support FAQ on DirectCD, so that it not so bleeding hard to find and figure out. That's all I'm saying.
Thanks.

Yes, I think it would be very helpful.

Getting the company to devote the resources to problems caused by an out-of-life program would be quite an accomplishment though, I fear. It could also involve an implied admission that a past product could be harmful, and I think that would cause their legal people to veto it. I'll see what we can do here with a pinned post.

Thank you,
Brendon

[NWReader]

pbgiv, on 05 November 2010 - 07:45 AM, said:

SOLUTION FOUND!!! ...To the DirectCD driver blocked error popup at startup issue.

VERY simple solution - search for the 'udfreadr' driver in C:\WINDOWS\system32\drivers and delete it (or rename to .old if you prefer) and reboot. THAT'S ALL!!! Problem solved. Done. Super simple. (More detail in the forum post where I found it: http://www.sitepoint...ead.php?t=76081)

Now for my frustrated two cents... It's late 2010 and this problem that appears to have begun in 2002 still recurs, apparently with a good amount of frequency - I've had it for a couple of months, and after HOURS of googling and searching support and forums across the web I'd been unable to find a solution (until just now when I found the needle-in-a-haystack forum post linked above). IT IS AMAZING TO ME THAT THIS PROBLEM IS SO PREVALENT AND LONGSTANDING AND ROXIO HAS NO SOLUTION OR OFFICIAL MENTION OF IT ANYWHERE IN THEIR HELP/SUPPORT SYSTEM! Especially when the solution is so simple... This causes me to doubt I could ever be compelled to spend money on any product from Roxio.

This may be a very old thread, but your answer sure saved me tons of grief.  After years of no problems at startup on my Windows XP Svc Pack 2 system, this irritating message started showing up a couple of months ago and I think I figured out why it started happening: I downloaded CDBurnerXP.  I changed the udfreadr name to .old and have now removed CDBurnerXP from my system.  Yes, it does pay to leave up old threads.  It certainly has helped me and it's now April 2011!!  Thanks, again.  I will be eternally grateful.

[gi7omy]

Old threads are always here - the only time they ever went astray was a number of years back when the forum switched from the original hosting

Glad you got the problem sorted - you'd be surprised how many times a 'fault' has occurred which, in the end, proved to be due to an app from a completely different source.