I'd been burning CDs in Music Disc Creator (EMC9) all day and all of a sudden I can't burn anything. I set things up as usual, press the BURN button and get one of two messages: "Seek, synch, ATIP or mechanical positioning error- Unit not ready" or "Drive not ready-Unit not ready". Both of them end with the message (Insert Disc). Needless to say there IS a disc in the drive.
I swapped out the blank disc for another blank disc, I powered the computer down, I tried burning through another program in EMC9 but still get the same response.
The computer is only 3 months old. What has happened? (And even more important, how can I fix it?)
3
Insert Disc?
Started by
imwalrus
, May 28 2007 05:06 PM
12 replies to this topic
#2
Beerman
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Posted 28 May 2007 - 05:34 PM
QUOTE (imwalrus @ May 28 2007, 08:06 PM) <{POST_SNAPBACK}>
I'd been burning CDs in Music Disc Creator (EMC9) all day and all of a sudden I can't burn anything. I set things up as usual, press the BURN button and get one of two messages: "Seek, synch, ATIP or mechanical positioning error- Unit not ready" or "Drive not ready-Unit not ready". Both of them end with the message (Insert Disc). Needless to say there IS a disc in the drive.
I swapped out the blank disc for another blank disc, I powered the computer down, I tried burning through another program in EMC9 but still get the same response.
The computer is only 3 months old. What has happened? (And even more important, how can I fix it?)
I swapped out the blank disc for another blank disc, I powered the computer down, I tried burning through another program in EMC9 but still get the same response.
The computer is only 3 months old. What has happened? (And even more important, how can I fix it?)
Certainly hard to tell but very well could be a bad drive. If you feel like it's something you can do, open up the computer and reseat the IDE cable.
Paul
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Katrina survivor, current BP survivor
Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
#3
REDWAGON
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Posted 28 May 2007 - 05:38 PM
Just a suggestion but try and replace or update the driver for the drive and see what happens.
Start--Control Panel--double click System--Clcik on the Hardware (Tab) then click on Device Manager-- Then click on the "+" next to the DVD/CD-ROM Drives, then right click on the drive having the problem and choose Properties. Then click on the Driver (Tab) and then click on Update Driver. On teh next screen say "No Not This Time" regarding the Windows Update then Next. Then click on Install Automatically then Next. If it finds a new driver let it install it OR if not just "Keep the Current Software" and click on finish. Reboot the computer and se if you have trhe same problem.
Frank...
Start--Control Panel--double click System--Clcik on the Hardware (Tab) then click on Device Manager-- Then click on the "+" next to the DVD/CD-ROM Drives, then right click on the drive having the problem and choose Properties. Then click on the Driver (Tab) and then click on Update Driver. On teh next screen say "No Not This Time" regarding the Windows Update then Next. Then click on Install Automatically then Next. If it finds a new driver let it install it OR if not just "Keep the Current Software" and click on finish. Reboot the computer and se if you have trhe same problem.
Frank...
REDWAGON
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Number 1 Custom Built ASUS Intel Computer
Asus P8P67-Deluxe MB
Coolermaster CM 690 II Advanced Case
Crucial M4 128GB SATA III SSD Drive (Windows 7 Professional OS)
Intel Core i7 2600K LGA 1155 Socket
Antec True Power 750 W. PS
Asus GTX-460 Graphics
Sony Optiarc DVD/RW
Asus DRW-2014L1T DVD/RW
Western Digital 2TB Slave Drive
Cooldrives SATA Mobile Drive
Turtle Beach Montigo DDL 7.1 Sound Card
8GB-Corsair XMS3 1600C9 PC-12800
Windows 7 Pro Retail Operating System
Number 2 Custom Build ASUS Intel Computer
Asus P8P67 Deluxe MB
CoolerMaster CM-690 II Advanced Case
Intel i7-2600K LGA Socket 1155 Socket
Antec TruePower 650 Power Supply
Asus ENGTX460 DirectCU/2D/1GB DDR5 Video
Corsair Force GT 120 GB SATA 6GB/s SSD Drive
Western Digital 1TB (Black) Slave Drive
Turtle Beach Montego DDL 7.1 Sound Card
Asus DRW-24B1ST DVD/RW
Asus DRW-2014L1T DVD/RW
Cooldrive SATA II In-case Mobile Drive
SilenX IXTREMA Pro Blue LED 120mm 14dBA 72 cfm (2 each)
Microsoft 600 keyboard/Mouse
Crucial Balistic Tracer DDR3 (2 x 2GB x 2=8GB
Window 7 Ultimate 64 bit Retail Operating System
#4
imwalrus
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Posted 28 May 2007 - 07:18 PM
QUOTE (Beerman @ May 28 2007, 05:34 PM) <{POST_SNAPBACK}>
Certainly hard to tell but very well could be a bad drive. If you feel like it's something you can do, open up the computer and reseat the IDE cable.
Not something I'm comfortable with but I know somebody locally who works tech support for a major corporation and, if it persists, I'll ask him about it.
QUOTE (REDWAGON @ May 28 2007, 05:38 PM) <{POST_SNAPBACK}>
Just a suggestion but try and replace or update the driver for the drive and see what happens.
Start--Control Panel--double click System--Clcik on the Hardware (Tab) then click on Device Manager-- Then click on the "+" next to the DVD/CD-ROM Drives, then right click on the drive having the problem and choose Properties. Then click on the Driver (Tab) and then click on Update Driver. On teh next screen say "No Not This Time" regarding the Windows Update then Next. Then click on Install Automatically then Next. If it finds a new driver let it install it OR if not just "Keep the Current Software" and click on finish. Reboot the computer and se if you have trhe same problem.
Frank...
Start--Control Panel--double click System--Clcik on the Hardware (Tab) then click on Device Manager-- Then click on the "+" next to the DVD/CD-ROM Drives, then right click on the drive having the problem and choose Properties. Then click on the Driver (Tab) and then click on Update Driver. On teh next screen say "No Not This Time" regarding the Windows Update then Next. Then click on Install Automatically then Next. If it finds a new driver let it install it OR if not just "Keep the Current Software" and click on finish. Reboot the computer and se if you have trhe same problem.
Frank...
I'm running Vista so the step by step was a little different but a check for both drives showed there were no new updates.
But thanks for trying!
#5
d_deweywright
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Posted 29 May 2007 - 10:14 AM
QUOTE (imwalrus @ May 28 2007, 09:06 PM) <{POST_SNAPBACK}>
I swapped out the blank disc for another blank disc, I powered the computer down, I tried burning through another program in EMC9 but still get the same response.
The computer is only 3 months old. What has happened? (And even more important, how can I fix it?)
The computer is only 3 months old. What has happened? (And even more important, how can I fix it?)
If you get the same error with two different programs, then it definitely sounds like if it's not a cabling problem, then the drive has gone belly-up. If it's a new machine, then there's a fair chance the drive is still under warranty, so I'd be calling to get that process started.
Dave D-W
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#6
gi7omy
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Posted 29 May 2007 - 05:40 PM
As Dave says, it sounds like you have a faulty drive - that error message is saying, basically, it can't position the laser on the disc
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
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"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#7
imwalrus
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Posted 29 May 2007 - 09:00 PM
QUOTE (d_deweywright @ May 29 2007, 10:14 AM) <{POST_SNAPBACK}>
If you get the same error with two different programs, then it definitely sounds like if it's not a cabling problem, then the drive has gone belly-up. If it's a new machine, then there's a fair chance the drive is still under warranty, so I'd be calling to get that process started.
Looks like I'll be on the phone to Gateway Wednesday night.
Thanks to all for the clarifications.
(And thanks again to deweywright for assistance rendered in another EMC9 forum!)
#8
imwalrus
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Posted 30 May 2007 - 07:37 AM
A friend just sent me this link. Could this be the problem?
http://support.microsoft.com/kb/929461/en-us
http://support.microsoft.com/kb/929461/en-us
#9
gi7omy
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Posted 30 May 2007 - 08:05 AM
No - that's for a different problem (where Windows can't see the drives). In your case it CAN see it - just won't write to it.
As I said earlier, the error message you are getting is symptomatic of a bad drive and not of the OS or software
As I said earlier, the error message you are getting is symptomatic of a bad drive and not of the OS or software
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#10
imwalrus
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Posted 31 May 2007 - 06:17 AM
Thanks to all for you advice and assistance. After spending 45 minutes on the phone with a Gateway support person and having to jump through their hoops (mostly the same things that were recommended here), they are sending me a new drive. Been promised to arrive no later than June 4. (I'll believe that when I see it.)
I could not believe that something would fail on a computer I've had less than three months! Thanks again for helping me sort it all out.
I could not believe that something would fail on a computer I've had less than three months! Thanks again for helping me sort it all out.
#11
gi7omy
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Posted 31 May 2007 - 06:27 AM
I've seen it happen where a drive was brand new and just out of the box. Mounted into a computer it just made terrible 'grunching' noises 
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#12
imwalrus
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Posted 08 June 2007 - 11:46 AM
QUOTE (gi7omy @ May 31 2007, 06:27 AM) <{POST_SNAPBACK}>
I've seen it happen where a drive was brand new and just out of the box. Mounted into a computer it just made terrible 'grunching' noises
Luckily that didn't happen!
After a series of mishaps with Gateway's tech support (has anybody else received a strip of plastic with "CD-R/DVDR-RW" on it instead of a burner?!), I was able to restore everything to normalcy after only a couple weeks!
Thanks again to everyone for the assistance and guidance.
#13
gi7omy
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Posted 08 June 2007 - 12:17 PM
QUOTE (imwalrus @ Jun 8 2007, 08:46 PM) <{POST_SNAPBACK}>
has anybody else received a strip of plastic with "CD-R/DVDR-RW" on it instead of a burner?!
Nope - but I have opened a brand new television set to get it ready for the outside engineers to deliver and found the line output transformer (flyback transformer) missing. I had to break a few 'Quality Control' stickers to open the screening to put one in
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
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