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12 pop ups at start up following update


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#1 planneroftowns

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Posted 29 May 2007 - 12:41 PM

Hi there,

First off - apologies if I am duplicting an existing post.  I have seen:
http://forums.support.roxio.com/lofiversio...php/t19084.html
(I'll try and be more friendly!)

...and have searched the forum, but the search iether found nothing, or isn't working as it should.

I recently updated EMC9 - via the 'check for updates' option and downloaded
BackUpMyPc.exe (version 4.1.100.1332)

I am running Windows Vista Home Premium edition.

Everytime I start my PC and log in (either me as an Admin or the missus as a User) we both get a series of duplicate pop up dialogue boxes informing us that:

Resource Loader: LoadImage Method
Skin Image "pop up menu_navbar.png" is not found

This happens every time and I have to click through a dozen of these to get rid of them.

Can I get this image from somewhere and put it in the right place, or find a a way to disable the error message?  Is it important?

Thanks in advance for any assistance offered.

Kieron.

#2 planneroftowns

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Posted 30 May 2007 - 08:45 AM

Can anyone help, pretty please?  sad.gif

#3 Nerus

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Posted 30 May 2007 - 09:26 AM

Sorry to say, but it sounds like a corrupt install.
Hate to be redundant, but your best bet would be to uninstall and reinstall the software.  

If that doesn't solve your issue, contact Roxio support.   wink.gif
When in doubt, reinstall.
If it installs, it's supported.

#4 planneroftowns

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Posted 31 May 2007 - 01:36 PM

Okay, I'll give it a shot.  Thanks for the advice.

#5 John at Roxio

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Posted 01 June 2007 - 08:45 AM

Yeah, all the update does is install Backup My PC which you dont really need to make Easy Media Creator work.  If it gives you problems, don't worry about installing it.




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