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Redownload downloading

#1 User is offline   cdarbyg 

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Posted 15 February 2006 - 04:19 PM

How do I re download my product after the link has expired?
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#2 User is offline   The Highlander 

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Posted 15 February 2006 - 04:26 PM

View Postcdarbyg, on Feb 16 2006, 01:19 PM, said:

How do I re download my product after the link has expired?

The only real way of doing this is to contact the technical support off the menu to the left, as they will need to look up your details from when you purchased it.
before maybe issuing you download links again.
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#3 User is offline   Larry 

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Posted 15 February 2006 - 05:09 PM

View Postcdarbyg, on Feb 15 2006, 06:19 PM, said:

How do I re download my product after the link has expired?

This link should have information to answer that question:
http://store.sonic.com/dr/v2/ec_MAIN.Entry...&PN=1&xid=39492
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#4 User is offline   dunroamin1 

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Posted 16 February 2006 - 05:04 AM

It depends on where you are based int he world!

I did not realise I required two files on the download and did not get the content disk! (silly)

I rang a number in Germany and explained my problem and by the time I had finished on the phone they had reset my download URL (0049 221 3108830 ) - it is an all languages call centre.

If you are in the USA the link that has already been provided should work
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#5 User is offline   Larry 

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Posted 16 February 2006 - 06:15 AM

View Postdunroamin1, on Feb 16 2006, 07:04 AM, said:

It depends on where you are based int he world!

I did not realise I required two files on the download and did not get the content disk! (silly)

I rang a number in Germany and explained my problem and by the time I had finished on the phone they had reset my download URL (0049 221 3108830 ) - it is an all languages call centre.

If you are in the USA the link that has already been provided should work

Didn't know that link was was not universal. I'll keep that in mind if it comes up again. I'm glad to hear you got it sorted out. Thanks for posting back so the info can help others.
Larry
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