I was going to burn a disk with roxio when it decided to be cool and say it needed to reconfigure every file. I went to get the disk and tryed to get each thing the data, audio, copy, etc. to install the program said no and that even though i went into the disk and selected each thing it said they were wrong. So i went to uninstall it but couldnt find an uninstall option in its files or in the add remove program. Next step i took was just trying to reinstall it. Each time i tried it popped up with a message that said there was an "unkownversion" "unkowntype" and that overwriting may downgrade my roxio software. i hit yes and the window would pop right back up saying the same thing. When i hit no it wouldnt do anything. So i did something stupid and did a full system search for roxio and just deleted anything that said roxio. Now its still listed in the add/remove program screen but still doesnt have an uninstall option and trying to install via disk gives the same message. Am i screwed or is there a way to fix it?
1
roxio dell problems
Started by
teddyslayer
, May 30 2007 02:49 PM
2 replies to this topic
#2
ogdens
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Posted 30 May 2007 - 03:52 PM
QUOTE (teddyslayer @ May 30 2007, 06:49 PM) <{POST_SNAPBACK}>
I was going to burn a disk with roxio when it decided to be cool and say it needed to reconfigure every file. I went to get the disk and tryed to get each thing the data, audio, copy, etc. to install the program said no and that even though i went into the disk and selected each thing it said they were wrong. So i went to uninstall it but couldnt find an uninstall option in its files or in the add remove program. Next step i took was just trying to reinstall it. Each time i tried it popped up with a message that said there was an "unkownversion" "unkowntype" and that overwriting may downgrade my roxio software. i hit yes and the window would pop right back up saying the same thing. When i hit no it wouldnt do anything. So i did something stupid and did a full system search for roxio and just deleted anything that said roxio. Now its still listed in the add/remove program screen but still doesnt have an uninstall option and trying to install via disk gives the same message. Am i screwed or is there a way to fix it?
If your software program (what ever you have) came with your Dell contact them as it is their OEM version.
#3
teddyslayer
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Posted 30 May 2007 - 04:17 PM
so in other words noone knows what i should do?
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