2 replies to this topic

[OzGator]

In a previous post "EMC9 no longer recognizes CD/DVD Burner Drive, EMC9 gives "No Drive Detected"; Drive is there in Vista", I identified an issue where EMC9 would no longer recognize its CD/DVD Drive. At the time I did not know what caused the problem, but now I have determined that the issue is caused when iTunes is installed after EMC9 using Vista. I believe the problem is that iTunes adds an entry to key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} in the registry for a GEAR driver in "Upper Filters". This seems to cause EMC9 to stop recognizing the DC/DVD drive. The only workaround I have found is to edit the registry to remove this entry and then run a patch from Roxio: http://docs.sonic.com/support/px/pxengine2_08_40d.exe. My question for the forum is whether anyone else has had this problem, which only seems to occur under Vista, and if there is an easier fix then the registry editing/patch. Does Roxio know of any incompatability with this GEAR driver? Deleting this registry entry does cause problems with iTunes, in that it can no longer burn CDs.

[d_deweywright]

In a previous post "EMC9 no longer recognizes CD/DVD Burner Drive, EMC9 gives "No Drive Detected"; Drive is there in Vista", I identified an issue where EMC9 would no longer recognize its CD/DVD Drive. At the time I did not know what caused the problem, but now I have determined that the issue is caused when iTunes is installed after EMC9 using Vista. I believe the problem is that iTunes adds an entry to key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} in the registry for a GEAR driver in "Upper Filters". This seems to cause EMC9 to stop recognizing the DC/DVD drive. The only workaround I have found is to edit the registry to remove this entry and then run a patch from Roxio: http://docs.sonic.com/support/px/pxengine2_08_40d.exe. My question for the forum is whether anyone else has had this problem, which only seems to occur under Vista, and if there is an easier fix then the registry editing/patch. Does Roxio know of any incompatability with this GEAR driver? Deleting this registry entry does cause problems with iTunes, in that it can no longer burn CDs.

Not having Vista, or iTunes, I don't  have any "useful" information, but the "GEAR" entry piqued my curiousity.  Way back in the dark ages of CD burning, before the advent of erasable CD media (when DVD didn't exist and the current version of Windows was 3.1), I had a choice between a couple of applications to burn CDs with, InCat's Easy CD (later bought by Adaptec), or Gear.  I see Gear still exists as a company, and I'm guessing that their burning engine is what iTunes uses to write their CDs.  So, I'm not surprised that the two applications may interfere in this way.

Just an observation.

[RPG]

In a previous post "EMC9 no longer recognizes CD/DVD Burner Drive, EMC9 gives "No Drive Detected"; Drive is there in Vista", I identified an issue where EMC9 would no longer recognize its CD/DVD Drive. At the time I did not know what caused the problem, but now I have determined that the issue is caused when iTunes is installed after EMC9 using Vista. I believe the problem is that iTunes adds an entry to key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} in the registry for a GEAR driver in "Upper Filters". This seems to cause EMC9 to stop recognizing the DC/DVD drive. The only workaround I have found is to edit the registry to remove this entry and then run a patch from Roxio: http://docs.sonic.com/support/px/pxengine2_08_40d.exe. My question for the forum is whether anyone else has had this problem, which only seems to occur under Vista, and if there is an easier fix then the registry editing/patch. Does Roxio know of any incompatability with this GEAR driver? Deleting this registry entry does cause problems with iTunes, in that it can no longer burn CDs.

Hi,

I cannot speak to your particular Issue, I can say that I am running Vista Home Premium on an hp Pavillion 2000, (not an update, vista came with the laptop) and have had NO issues with EMC9 and Itunes.  In fact, I just updated itunes tonight and all is still fine.  Sorry to be of so little help but I thought you might like to know that someone else running vista, EMC9 and itunes is not having that sort of problem.  In my case, all my EMC9 problems went away after I followed the clean install that has been referenced on the forum.

RPG