2 replies to this topic

[LRICE34]

I just installed media creator 9 and for some reason it will not detect my optical drives. They show up in device manager just fine and my dma is on. Has anyone else had this problem and been able to solve it, if not I'm taking it back and going back to Nero.

[grandpabruce]

I just installed media creator 9 and for some reason it will not detect my optical drives. They show up in device manager just fine and my dma is on. Has anyone else had this problem and been able to solve it, if not I'm taking it back and going back to Nero.

This isn't Roxio tech support, so I don't know if anyone would care if you went back to Nero.

You can try this.  If it doesn't work, do a search for the px engine post.

It is a Windows thing, losing drives when installing/un-installing burning software…

If the drives are still listed in the Device Manager, delete them then carefully follow this fix:

"Upper/Lower Filters:

a. Click on Start --> Run --> and type in 'regedit' followed by the enter key
b. Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it (or clicking the "+" next to it.)
c. Expand the "SYSTEM" Key
d. Expand the "CurrentControlSet" Key
e. Expand the "Control" Key
f. Expand the "Class" Key
g. Look for a key containing the following string of letter and numbers:
{4D36E965-E325-11CE-BFC1-08002BE10318}
h. Highlight this key by left clicking once on it
i. On the right hand side you are looking for "UpperFilters" and "LowerFilters" under the "Name" column, once you find these delete them by right clicking on them and choosing "delete"
j. Exit the registry by clicking on the "X" in the top right hand corner of the screen

Reboot your computer"

[LRICE34]

[quote name='grandpabruce' date='May 30 2007, 05:58 PM' post='123348']
This isn't Roxio tech support, so I don't know if anyone would care if you went back to Nero.



It worked,

And I know this is not roxio support I was just making a statement not a threat