[celticbhoy]

I have just bought a new pc with vista and Roxio Creator 9 XE pre-installed, when I went to burn a dvd and started the 'My DVD' program it returns with a prompt to activate the 'Mpeg-2 codec', when I select ok it states 'No-permission Bad-install'. I select ok and the program closes. Can anyone offer any help

[Beerman]

I have just bought a new pc with vista and Roxio Creator 9 XE pre-installed, when I went to burn a dvd and started the 'My DVD' program it returns with a prompt to activate the 'Mpeg-2 codec', when I select ok it states 'No-permission Bad-install'. I select ok and the program closes. Can anyone offer any help

I think this is the first time I've heard about this error on a pre-installed copy of EMC. I've had this error a upgrade install and the only way I could get past it was to do a clean install. But since you got this on a new pc, I'd get right on the phone and contact their support for help.

[REDWAGON]

I'm not sure how you are opening MyDVD. (From the Roxio Home Page Icon, or from Start--All Programs etc.) But could you try this just to see if it makes any difference:

Open MyDVD by going to START--All Programs--Roxio EMC 9--Video--MyDVD, and see if you get the same mpeg-2 codec screen. My EMC 9 did NOT come pre-installed on my computer but rather from a clean installation of the program and content CD's. And every time I tried to open MyDVD the same thing happened and it wouldn't let me activate the mpeg-2 codecs. Then just by chance one day I happened to open MyDVD from the above suggested method and low and behold I did not get that same screen. And what's even more remakable, I used the program and burned a previously made Viodeowave production (dmsm saved file) and from then on everything has been O.K. as long as I open MyDVD form the Start menu.



I certainly can't say that it is a cure for your problem but it did work for me. Good luck and if you are still having the same problem, I also think you should take the beerman's suggestion and call who ever you bought the computer from for some explanation and help.



Frank...