I have just purchased the EMC9 Deluxe Suite after chatting with the tech support on line at ROXIO website and was suggested to get the deluxe suite as the standard one does not support my DV camera. I was told the Dazzle Device that came with the deluxe suite will do the job (transferring video from my DV camera to PC). Well, it arrived this afternoon, everything was installed and connected. I started trying the video capture function. The video came out to be reddish and scrambled and needless to say, there was no sound either. So help!!! Is there a remedy or is there something I didn't do right?
2
Video Capture and Audio PROBLEM
Started by
g8novice
, Jun 05 2007 03:27 PM
11 replies to this topic
#2
gi7omy
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Posted 05 June 2007 - 04:02 PM
You didn't say what OS you are using, but if you are using Vista, you will need to go to the Pinnacle website and get the Vista drivers.
If it's XP, you may have to update your video drivers to the latest from the maker's website and also install the latest DirectX 9.0c from Microsoft (April release)
If it's XP, you may have to update your video drivers to the latest from the maker's website and also install the latest DirectX 9.0c from Microsoft (April release)
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
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LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#3
g8novice
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Posted 05 June 2007 - 05:31 PM
QUOTE (gi7omy @ Jun 5 2007, 05:02 PM) <{POST_SNAPBACK}>
You didn't say what OS you are using, but if you are using Vista, you will need to go to the Pinnacle website and get the Vista drivers.
If it's XP, you may have to update your video drivers to the latest from the maker's website and also install the latest DirectX 9.0c from Microsoft (April release)
If it's XP, you may have to update your video drivers to the latest from the maker's website and also install the latest DirectX 9.0c from Microsoft (April release)
Thanks, I have to confess that my video problem was finally found out to be caused by 'not so tight' connection. You have to push the plug in really hard to make good connection. However, there is still no sound. So I still need help.
#4
gi7omy
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Posted 05 June 2007 - 05:52 PM
did you check the connectors? There are two - left channel and right channel. Is no audio coming through at all?
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#5
g8novice
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Posted 05 June 2007 - 07:00 PM
QUOTE (gi7omy @ Jun 5 2007, 06:52 PM) <{POST_SNAPBACK}>
did you check the connectors? There are two - left channel and right channel. Is no audio coming through at all?
Oh sure, especially after what I found out about the video problem. But it still didn't work. It's dead silence.
#6
myguggi
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Posted 05 June 2007 - 07:04 PM
QUOTE (g8novice @ Jun 5 2007, 11:00 PM) <{POST_SNAPBACK}>
Oh sure, especially after what I found out about the video problem. But it still didn't work. It's dead silence.
What make model of DV camcorder do you have? If its tape, using a firewire connection you should have no problem capturing with EMC. Have you tried capturing using Windows Movie Maker?
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
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#7
g8novice
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Posted 05 June 2007 - 07:19 PM
QUOTE (myguggi @ Jun 5 2007, 08:04 PM) <{POST_SNAPBACK}>
What make model of DV camcorder do you have? If its tape, using a firewire connection you should have no problem capturing with EMC. Have you tried capturing using Windows Movie Maker?
Mine is a Sony DCR-TRV7, it uses mini DV tape. Please excuse me for my ignorance. I do not know what firewire connection is and I have not tried capturing using Windows Movie Maker? Does it come with Windows XP OS?
#8
myguggi
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Posted 05 June 2007 - 07:33 PM
QUOTE (g8novice @ Jun 5 2007, 11:19 PM) <{POST_SNAPBACK}>
Mine is a Sony DCR-TRV7, it uses mini DV tape. Please excuse me for my ignorance. I do not know what firewire connection is and I have not tried capturing using Windows Movie Maker? Does it come with Windows XP OS?
Even though the TRV7 is a 10 year old camera it does have a Firewire (also called IEEE 1394) connection. This connection is designed to be used to tranfer video from the camera to the PC. Your camera manual should talk about this connection. If not do a Google search to find out more. WWM is part of Windows XP
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
#9
g8novice
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Posted 05 June 2007 - 07:48 PM
QUOTE (myguggi @ Jun 5 2007, 08:33 PM) <{POST_SNAPBACK}>
Even though the TRV7 is a 10 year old camera it does have a Firewire (also called IEEE 1394) connection. This connection is designed to be used to tranfer video from the camera to the PC. Your camera manual should talk about this connection. If not do a Google search to find out more. WWM is part of Windows XP
I just tried WWM and the same problem, I could capture video but there was no sound still.
#10
ggrussell
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Posted 06 June 2007 - 04:48 AM
Sony refers to firewire as iLink. You will need to purchase a firewire cable and make sure your computer has firewire. Most computers sold in the past few years do have a firewire port.
See attached: Left is on my Sony TRV740 (4pin firewire). Right is the 6pin firewire port on most computers. The only exception is Sony computers or laptops which may have the 4 pin port. You would need to buy a cable according to the available port (4 pin to 4pin OR 4 pin to 6 pin)
This will actually give you much better quality than capturing through the Dazzle device because there is no Analog to digital conversion. The video on the tape is already digital and the 'bits' are just being transferred via firewire as is.
See attached: Left is on my Sony TRV740 (4pin firewire). Right is the 6pin firewire port on most computers. The only exception is Sony computers or laptops which may have the 4 pin port. You would need to buy a cable according to the available port (4 pin to 4pin OR 4 pin to 6 pin)
This will actually give you much better quality than capturing through the Dazzle device because there is no Analog to digital conversion. The video on the tape is already digital and the 'bits' are just being transferred via firewire as is.
Attached Images
Edited by ggrussell, 06 June 2007 - 04:56 AM.
Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
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System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.
Gary Russell
TNUSA
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System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.
Gary Russell
TNUSA
#11
g8novice
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Posted 06 June 2007 - 02:08 PM
QUOTE (ggrussell @ Jun 6 2007, 05:48 AM) <{POST_SNAPBACK}>
Sony refers to firewire as iLink. You will need to purchase a firewire cable and make sure your computer has firewire. Most computers sold in the past few years do have a firewire port.
See attached: Left is on my Sony TRV740 (4pin firewire). Right is the 6pin firewire port on most computers. The only exception is Sony computers or laptops which may have the 4 pin port. You would need to buy a cable according to the available port (4 pin to 4pin OR 4 pin to 6 pin)
This will actually give you much better quality than capturing through the Dazzle device because there is no Analog to digital conversion. The video on the tape is already digital and the 'bits' are just being transferred via firewire as is.
See attached: Left is on my Sony TRV740 (4pin firewire). Right is the 6pin firewire port on most computers. The only exception is Sony computers or laptops which may have the 4 pin port. You would need to buy a cable according to the available port (4 pin to 4pin OR 4 pin to 6 pin)
This will actually give you much better quality than capturing through the Dazzle device because there is no Analog to digital conversion. The video on the tape is already digital and the 'bits' are just being transferred via firewire as is.
Thank you so much to qi7omy, myguggi and ggrussell. You all have been very helpful and I learnt quite a bit from you. Because of your mentioning of the firewire, IEEE 1394, iLink, etc., I suddenly remembered I did buy a DV cable (which Sony also refers as DV interface IEEE 1394) 10 years ago that is exactly like what ggrussell said, 4 pin connector on both ends and I am lucky that I have a Sony Vaio laptop which takes this 4 pin connection. I tried it and there was still no sound. But then when I tried the on screen buttons (rewind, forward, play, stop button are all shown on the computer screen, not in the Dazzle device case) to perform stop, play ... function, I HEARD sound. I am so happy now, at least I find a way to get it working. The next thing I need to figure out is how to control the volume and do other editing jobs. THANKS AGAIN!!!
#12
myguggi
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Posted 06 June 2007 - 03:19 PM
QUOTE (g8novice @ Jun 6 2007, 06:08 PM) <{POST_SNAPBACK}>
Thank you so much to qi7omy, myguggi and ggrussell. You all have been very helpful and I learnt quite a bit from you. Because of your mentioning of the firewire, IEEE 1394, iLink, etc., I suddenly remembered I did buy a DV cable (which Sony also refers as DV interface IEEE 1394) 10 years ago that is exactly like what ggrussell said, 4 pin connector on both ends and I am lucky that I have a Sony Vaio laptop which takes this 4 pin connection. I tried it and there was still no sound. But then when I tried the on screen buttons (rewind, forward, play, stop button are all shown on the computer screen, not in the Dazzle device case) to perform stop, play ... function, I HEARD sound. I am so happy now, at least I find a way to get it working. The next thing I need to figure out is how to control the volume and do other editing jobs. THANKS AGAIN!!!
You are now using the best way to capture from your DV camcorder. Capture to avi format to keep the best quality and make it easier for editing later on. I would also recommend capturing in segments no longer then 15 minutes, it makes editing easier and faster. If you have more question, there are lots of people here who can help. I don't think you can control the volume while capturing but you can adjust volume when editing.
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
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