6 replies to this topic

[coffeesky]

MyDVD was not there after I reinstalled Roxio Creator & MyDVD 9.0 DE (from Dell).  My OS is Windows Vista basic.  Does anybody have any idea how I can get this feature to install again.  Right now I cannot use this software to work with/burn DVDs.  I'm not sure if this has anything to do with it but as I enter the installation setup a window pops up with this message:

The following products are not supported on the current operating system.  These products will not be installed:

Roxio Creator BDAV Plugin

Thank you for your time.

[TOTG]

Reinstall again, but turn off any anti-virus software, and turn off windows defender while you do it.

[coffeesky]

I still haven't been able to reinstall the myDVD portion of Roxio Creator & MyDVD 9.0 DE.  Does anybody have a suggestion on what I should try to do?

[jcarter]

I am having the same problem.  I have gone through the clean install steps and was able to load the Roxio Creator software but not MyDVD.  There has to be someone at Roxio who can help but I can't seem to get any answers.

[ipmdfm]

I am having the same problem.  I have gone through the clean install steps and was able to load the Roxio Creator software but not MyDVD.  There has to be someone at Roxio who can help but I can't seem to get any answers.

yep got exactly the ame problem, waiting for a reply still. I reinstalled afer turning off defender and notron firewall and auto protect, am losing pateince with this.  beofre install I had mydvd, nut the movie creater would not work!

[Lai]

yep got exactly the ame problem, waiting for a reply still. I reinstalled afer turning off defender and notron firewall and auto protect, am losing pateince with this.  beofre install I had mydvd, nut the movie creater would not work!

I have similar problem. I just restored back (under "system restore") to the restore point before I unistalled EMC, and MyDVD reappeared. But I have another problem, I can't use it because the codec (MPEG2) can't be activated. Very frustrating!

[james_hardin]

I have similar problem. I just restored back (under "system restore") to the restore point before I unistalled EMC, and MyDVD reappeared. But I have another problem, I can't use it because the codec (MPEG2) can't be activated. Very frustrating!

Then try looking in the Activation forum???
http://forums.support.roxio.com/index.php?showforum=92