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MyDVD not there after reinstall


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#1 coffeesky

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Posted 06 June 2007 - 08:42 PM

MyDVD was not there after I reinstalled Roxio Creator & MyDVD 9.0 DE (from Dell).  My OS is Windows Vista basic.  Does anybody have any idea how I can get this feature to install again.  Right now I cannot use this software to work with/burn DVDs.  I'm not sure if this has anything to do with it but as I enter the installation setup a window pops up with this message:

QUOTE
The following products are not supported on the current operating system.  These products will not be installed:

Roxio Creator BDAV Plugin



Thank you for your time.

#2 TOTG

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Posted 07 June 2007 - 07:04 AM

Reinstall again, but turn off any anti-virus software, and turn off windows defender while you do it.

#3 coffeesky

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Posted 03 August 2007 - 10:45 AM

I still haven't been able to reinstall the myDVD portion of Roxio Creator & MyDVD 9.0 DE.  Does anybody have a suggestion on what I should try to do?

#4 jcarter

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Posted 15 August 2007 - 09:21 AM

I am having the same problem.  I have gone through the clean install steps and was able to load the Roxio Creator software but not MyDVD.  There has to be someone at Roxio who can help but I can't seem to get any answers.

#5 ipmdfm

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Posted 21 August 2007 - 12:04 PM

QUOTE (jcarter @ Aug 15 2007, 09:21 AM) <{POST_SNAPBACK}>
I am having the same problem.  I have gone through the clean install steps and was able to load the Roxio Creator software but not MyDVD.  There has to be someone at Roxio who can help but I can't seem to get any answers.

yep got exactly the ame problem, waiting for a reply still. I reinstalled afer turning off defender and notron firewall and auto protect, am losing pateince with this.  beofre install I had mydvd, nut the movie creater would not work!

#6 Lai

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Posted 07 September 2007 - 06:20 AM

QUOTE (ipmdfm @ Aug 21 2007, 12:04 PM) <{POST_SNAPBACK}>
yep got exactly the ame problem, waiting for a reply still. I reinstalled afer turning off defender and notron firewall and auto protect, am losing pateince with this.  beofre install I had mydvd, nut the movie creater would not work!

I have similar problem. I just restored back (under "system restore") to the restore point before I unistalled EMC, and MyDVD reappeared. But I have another problem, I can't use it because the codec (MPEG2) can't be activated. Very frustrating!

#7 james_hardin

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Posted 08 September 2007 - 03:58 AM

QUOTE (Lai @ Sep 7 2007, 10:20 AM) <{POST_SNAPBACK}>
I have similar problem. I just restored back (under "system restore") to the restore point before I unistalled EMC, and MyDVD reappeared. But I have another problem, I can't use it because the codec (MPEG2) can't be activated. Very frustrating!

Then try looking in the Activation forum???
http://forums.support.roxio.com/index.php?showforum=92
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