[walterharry]

HP Pavilion 4100Y
250GB 7200 rpm SATA HD
1GB DDR2-533MHz dual channel SDRAM (2x512)
Intel® Pentium® D830 (3.0 GHz, 800MHz FSB)
256 MB DDR NVIDIA GeForce 6600, TV-OUT&DVI
Windows XP Home / SP2
HP DVD Writer DVDRRW GWA-4166B (Double-layer/LightScribe)
(16XDVD+/-R/RW DRIVE)

Refer to my letter of June 5, 2007 in this posting section
I altered the menu of the project (put in my own background graphic). The preview worked fine in MyDVD9.
However, when I tried to burn to a +RW Memorex DVD, the process started off OK but eventually had a 'unrecoverable device error occurred while encoding the movie (no err #). I don't know how far into the process that occurred.

Is there any software that actually puts a writer through a testing procedure?

[gi7omy]

If you do a search here for Memorex you'll probably find a lot of hits.

It does sound to me as if the drive is having a problem writing to the disc, but personally I'd blame the media rather than the hardware.

You could try going to tools and run disc information from there and see if it says anything

One thing I'd recommend you try tho is not to try doing the encoding and burning in one operation - create an image file on the hard drive first and then open that using Disc Copier to do the burn. That way you are taking some of the stress off the computer by not making it try to handle two jobs at the same time

[walterharry]

I did try that before. I created an *iso file that seems to be Ok (can you view the video from an .iso file?).
However, when I tried to copy it to a DVD, the progress meter indicated that the process was proceeding and eventually completed , but the main section showed 'Progress: 64 KB of 3.9 GB' and never changed after that.

When I use Tools/Disc Info option, the information looks OK.

Question: Is there some way to transmit .pgn a/o .jpg files to this support forum? I usually capture screen displays using Snagit8.

[gi7omy]

You can check the file by loading up Disc Image Loader (that creates a virtual drive) and loading the image file into that

The failure to burn from image is a different problem - check first that your drive is using Ultra DMA and not PIO (sometimes Windows resets it incorrectly). The alternative is the drive itself may be faulty. Is it failing on all DVD burns or just on the video ones?

This post has been edited by gi7omy: 08 June 2007 - 06:24 PM

[walterharry]

Where is Disk Image Loader available in Roxio products? Is it in MyDVD9?

[gi7omy]

Check in the start menu under tools

[walterharry]

I can't find it there or anywhere in the help.

[gi7omy]

What version of EMC9 are you running? If is't an OEM (DE, XE or similar) then the virtual drive may not be an option

[walterharry]

Roxio Home
Version: 9.0.166
Build: 901B66O, DVP
Serial Number: <deleted>
Copyright: Sonic Solutions 2006

Module Name: PX Engine
Build: 3.0.88a, 1
Copyright: Sonic Solutions 2006

Module Name: Roxio Core
Version: 3.3.0
Build: 331B62C, DVP
Copyright: Sonic Solutions 2006

This post has been edited by gi7omy: 09 June 2007 - 10:25 AM

[gi7omy]

Was this a bought version or was it bundled with another app is what the question was really.

It seems to be the full suite so I can't think why a module is missing - maybe if you do a clean uninstall and re-install it may appear (it will be in start, all programs, Roxio Easy Media Creator 9, Tools)

btw - don't post CD keys - no point in handing the pirates something else to use

[walterharry]

This was purchased from the Roxio website. I will talk to them.

I tried to make a CD-R of several songs using MS Windows Media Player and it didn't work. I tried again after setting the write speed to medium and it worked fine. I'll keep working with this thing, and when I get it right, I'll give you some feedback.

Thanks