2 replies to this topic

[rvpastrick]

[b]I bought the Roxio Media Creator 9 and promised a $30 rebate. That was in March 2007.

I got an email from the rebate center today June 13th 2007 saying they just received my rebate request.

This is what they said.

Track Your Rebate


Check Status of Rebate  



  Tracking Results:  Status Details  

  Rebate: Variable Reward Check
  Rebate Information   For: 244329435
  Promotion: $30 Upgrade Mail in Rebate with Purchase of Roxio Easy Media Creator 9 Suite at Digital River, Element5, Roxio.com or Sonic.com
  Submission Type: MAIL-IN
  Date Received: 06-13-2007
  Status Detail: Invalid.
  Invalid Reason: Missing Proof of Previous Ownership


Missing Proof of Previous Ownership....What the hell is that???????


                  

[Beerman]

Once again, this is a user forum and not Roxio support or Customer Service so you'll have to take this up with Customer Service.

[The Highlander]

Roxio Customer Service
Assistance with rebates, product registration, and general non-technical issues. You can contact Customer Service at 1-866-280-7694 , Monday - Friday, 11:00 A.M. to 6:00 P.M., EST - excluding Roxio holidays.