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Rebates Getting Screwed Again

#1 User is offline   rvpastrick 

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Posted 13 June 2007 - 02:57 PM

[b]I bought the Roxio Media Creator 9 and promised a $30 rebate. That was in March 2007.

I got an email from the rebate center today June 13th 2007 saying they just received my rebate request.

This is what they said.

Track Your Rebate


Check Status of Rebate



Tracking Results: Status Details

Rebate: Variable Reward Check
Rebate Information For: 244329435
Promotion: $30 Upgrade Mail in Rebate with Purchase of Roxio Easy Media Creator 9 Suite at Digital River, Element5, Roxio.com or Sonic.com
Submission Type: MAIL-IN
Date Received: 06-13-2007
Status Detail: Invalid.
Invalid Reason: Missing Proof of Previous Ownership


Missing Proof of Previous Ownership....What the hell is that???????


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#2 User is offline   Beerman 

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Posted 13 June 2007 - 03:39 PM

Once again, this is a user forum and not Roxio support or Customer Service so you'll have to take this up with Customer Service.
Paul
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#3 User is offline   The Highlander 

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Posted 13 June 2007 - 04:42 PM

Roxio Customer Service
Assistance with rebates, product registration, and general non-technical issues. You can contact Customer Service at 1-866-280-7694 , Monday - Friday, 11:00 A.M. to 6:00 P.M., EST - excluding Roxio holidays.
The Highlander
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