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I just purchased an DVD drive upgrade to my Dell Inspiron E1705 Laptop. The drive was packaged with 2 disks - Cyberlink Power DVD and the Roxio Creator MyDVD COMBO LE. I also am using Roxio Easy Creator Ver 9. The MyDVD combo le has many duplicate programs of Ver 9.
Unfortunately I cannot use my drive for the following reason.
When I try to read any mpeg 2 file, in MediaDirect or in WindowsMediaPlayer, the programs direct me to the Roxio activation screen. Roxio activation screen connects me to the Roxio server, then I get a message that the "PRODUCT CODE IS INVALID. When I install the Combo LE, I can see the preencoded product activation code on my display as it is installing, but there is no opportunity to enter that Product Id into the Roxio Activation Screen. When I uninstall the MYDVD COMBO LE and try play an mpeg file on any of my players I get the same message - Activation necessary, then the Roxio activation screen comes up and I again get the message - Invalid Product code.
Help!!
It is impossible to contact Roxio. There is no MYDVD Combo LE product listed on the roxio product list. Dell tells me to go to Roxio. I am really p----d.
I would really appreciate help.
Steve
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roxio creator MyDVD combo le Installing new dvd drive
#2
- Digital Guru
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Posted 15 June 2007 - 04:58 AM
OK- what happened was you installed a 'Lite' version over the existing installation
What you need to do now is a complete clean uninstall of all Roxio/Sonic products (if you search the forum for clean install there should be quite a number of posts) and then re-install EMC9 - do NOT install MyDVD LE as you will already have the full version on the computer.
What you need to do now is a complete clean uninstall of all Roxio/Sonic products (if you search the forum for clean install there should be quite a number of posts) and then re-install EMC9 - do NOT install MyDVD LE as you will already have the full version on the computer.
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#3
- Newbie
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- Group: Members
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Posted 17 June 2007 - 11:10 AM
QUOTE (gi7omy @ Jun 15 2007, 05:58 AM) <{POST_SNAPBACK}>
OK- what happened was you installed a 'Lite' version over the existing installation
What you need to do now is a complete clean uninstall of all Roxio/Sonic products (if you search the forum for clean install there should be quite a number of posts) and then re-install EMC9 - do NOT install MyDVD LE as you will already have the full version on the computer.
What you need to do now is a complete clean uninstall of all Roxio/Sonic products (if you search the forum for clean install there should be quite a number of posts) and then re-install EMC9 - do NOT install MyDVD LE as you will already have the full version on the computer.
I uninstalled and reinstalled all roxio and sonic products and re installed emc9 several times - including going back to restore points prior to installing drive. Now my Windows Media Player and my Media Direct both abort on any MPEG files.
I am going to do an image restore on my operating system and reinstall all my software.
Thanks for your suggestions.
#4
- Digital Guru
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- Group: Digital Guru
- Posts: 16,915
- Joined: 10-February 06
- Gender:Male
- Location:Belfast, Ireland
Posted 17 June 2007 - 11:29 AM
Probably the best (the clean install) - let us know how it works out for you
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
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