10 replies to this topic

[Gig A.]

After using EMC 9 for a few months today I tried opening a production I've been working on for a few weeks in Videowave or MyDvd and got the error message below.
I then tried opening alot of old productions that I have made  a dvd wth thru MyDvd and the same error message (below) came up.

It gets to the screen where the production starts opening either thru Videowave or MyDvd but then the error message "could not create the renderer object. This may be caused by Diectx 9.0 not being installed or the display adapter not fully supporting Directx 9.0"[u]

I tried re-booting & complete shut down then on and stll get this error message which prevents me from doing ANYTHING to my productions...HELP!!

Thank you
George
Mass-USA

[Beerman]

After using EMC 9 for a few months today I tried opening a production I've been working on for a few weeks in Videowave or MyDvd and got the error message below.
I then tried opening alot of old productions that I have made  a dvd wth thru MyDvd and the same error message (below) came up.

It gets to the screen where the production starts opening either thru Videowave or MyDvd but then the error message "could not create the renderer object. This may be caused by Diectx 9.0 not being installed or the display adapter not fully supporting Directx 9.0"[u]

I tried re-booting & complete shut down then on and stll get this error message which prevents me from doing ANYTHING to my productions...HELP!!

Thank you
George
Mass-USA

Did you update anything lately?  Check to see what your render is set to under Tools/Options.  Also, please post your hardware specs.

[Gig A.]

NO, no new programs or window updates or anything like that recently.

Did what you said and went to tools/options but did't see ANYTHING that said RENDER.

Here are my specs:
Computer Model Dell DM051
BIOS Vendor Dell Inc.
BIOS Version A05
BIOS Date 03-31-06
Windows Version Microsoft Windows XP Home Edition

Processor
Manufacturer Intel® Pentium® D CPU 2.80GHz
Clock Speed 2.8GHz

Memory
Available Memory 51.20 %
Page File Size 1025.8Mb
Available Page File 200.1 %
Virtual Memory 2047.8Mb
Available Virtual Memory 97.58 %
Memory Slot 1 [DIMM_1] 512Mb
Memory Slot 2 [DIMM_2] 512Mb


Network Card
Adapters Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport

Storage
Drive Type Drive Size Total Available Space Used Space
C: NTFS 145.9Gb 121.8Gb 24.11Gb

Hardware
Type Description
DVD/CD-ROM Drives TSSTcorp DVD-ROM TS-H352C
Optiarc DVD+-RW ND-3570A
Disk Drives ST3160812AS 149.0Gb
Display Adapters RADEON X300 SE 128MB HyperMemory 128Mb
RADEON X300 SE 128MB HyperMemory Secondary 128Mb
IDE ATA/ATAPI Controllers Intel® 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
Primary IDE Channel
Intel® 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0
Primary IDE Channel
Secondary IDE Channel
Keyboards USB Human Interface Device
Mice and Other Pointing Devices USB Human Interface Device
Monitors Plug and Play Monitor - (Standard monitor types)
Default Monitor -
Sound Devices SigmaTel High Definition Audio CODEC
Unimodem Half-Duplex Audio Device
USB Controllers Intel® 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel® 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel® 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel® 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Intel® 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC

Did you update anything lately?  Check to see what your render is set to under Tools/Options.  Also, please post your hardware specs.
[/quote]

[gi7omy]

Also - did you update DirectX 9.0c to the latest from Microsoft?

[Gig A.]

As far as I know my Directx hasn't been manually updated from Microsoft but don't know if it wil update thru automatic updates as I have my Windows Update set at. How can I check??

My render under my DVD9/tools/options is set at hardware

Thanks!
George

Also - did you update DirectX 9.0c to the latest from Microsoft?
[/quote]

[gi7omy]

Try switching to software and see if that helps

DirectX is available here (it's not a MS 'update' per se - you have to download it and install it yourself

[Gig A.]

ok, here's what I did:

POST ON May 21 2007, 02:57 AM

1. Open Video Wave 9 then click on Tools then Options. You may receive errors similar to what you are getting but just clear them out of the way.

2. Make a note of the full path listed under Proxy files:.

3. Close down Roxio EMC 9 completely then browse to the directory noted in Step 2 above.

4. Delete everything in the Proxy folder but not the folder itself.

5. Open Video Wave 9 again, then click on Tools then Options. There should be no errors. Click on Hardware for Render using: then test it. Click OK.

6. If all goes well which it did for me you should now be able to edit, trim and split video files without a problem. Please let me know how you got on.

This didn’t work.

I then went to the Dell site and updated my  RADEON X300 SE 128MB HyperMemory Secondary driver and installed the driver r118968.

This didn't work either.[i]


I then did the last post suggestions:

gi7omy
Jun 16 2007, 03:22 AM
Try switching to software and see if that helps

DirectX is available here (it's not a MS 'update' per se - you have to download it and install it yourself

This worked!!!!!!!!! Thanks to all.

I have one other question. Since I changed render to software, when I bring up ANY production, on the menu screen of any production, the titles look a little choppy. Will this be on the final DVD I burn also??



Try switching to software and see if that helps

DirectX is available here (it's not a MS 'update' per se - you have to download it and install it yourself
[/quote]

[ggrussell]

I have one other question. Since I changed render to software, when I bring up ANY production, on the menu screen of any production, the titles look a little choppy. Will this be on the final DVD I burn also??

The render setting should not affect the 'preview' window.  It is intentionally 'low resolution' so the preview can be in real time.  Otherwise everything would have to be completely rendered before just previewing and most computers just aren't fast enough for that.

So you can ignore the 'quality' of the preview.  The final disc will be much better.

[Gig A.]

Whew! Thought it had an affect on preview & final dvd.

Only ponderable is that I've produced about 12 productions since I bought/installed emc9  appx. 3 months ago thru slide show, videowave & MyDvd and this started happening 2 days ago. No new programs/no updated, etc.??????????

THANKS to all who HELP find a solution..

George
Mass.-USA


The render setting should not affect the 'preview' window.  It is intentionally 'low resolution' so the preview can be in real time.  Otherwise everything would have to be completely rendered before just previewing and most computers just aren't fast enough for that.

So you can ignore the 'quality' of the preview.  The final disc will be much better.
[/quote]

Edited by msgig, 16 June 2007 - 06:09 AM.

[TonyRo]

I have a Dell Inspiron 8600 laptop (specs below) and I just got past the "could not create the renderer object. This may be caused by Diectx 9.0 not being installed or the display adapter not fully supporting Directx 9.0" issue.

I used the internal sound card (Sigma Tel Audio) for sound playback (control panel -> Sounds and Audio devices/Audio tab).  Just one more thing for people to try:

Dell Inspiron 8600
Intel Pentium 1.59GHz
1.25 GB RAM
Sound Blaster Model SB0270 (USB)

Good luck,
TonyRo

Windows XP

[gi7omy]

More important is the bit you missed out

What graphics chipset do you have?

The Inspiron came in a variety of flavours and the lower end ones just won't be able to handle graphics rendering

Once you know what it is, you should be able to update it