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Resolution of this file not supported by DVD 20403 error What is it? How do I fix it?

#1 User is offline   Blaster 

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Posted 25 June 2007 - 09:48 PM

I have Sonic MyDVD LE 6.1.1 that came with my Dell computer. I'm trying to make a DVD, but my computer cancels the operation and spits out the cd and gives me " resolution of this file is not supported by DVD ref=Tone 1 20403" huh.gif I've started over from scratch and the same thing happens. I read other forums and saw where others may have linked a video twice but i can't see how I could have done that. Any help would be greatly appreciated.

This post has been edited by Blaster: 26 June 2007 - 06:51 AM

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#2 User is offline   ikegraham 

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Posted 20 September 2007 - 02:23 PM

Let's make this the forum where we figure this out. I've had the same problem but I think I might have isolated some things... try burning the files without any new backgrounds just a default style like "Slate".
When I do that it works for me. I get an error when I customise everything. So I think our error lies not in the video but maybe our image types or resolution options.

My DVD type: The background file is a JPEG 720x480, the video files are high quality 1100 bitrate wmv,and the songs wmv as well.

I think we need to try burning with a standard background... if taht works keep that then try getting rid of animations only, and go from there. I've used up a couple discs so we could attempt to share out outputs and find the root issue.
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