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Old topic, but new for me

#1 User is offline   Joel Lodge 

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Posted 27 June 2007 - 12:47 PM

Ok, I'm new here and just trying to get Roxio 9.0 to work with my Dell Dimension desktop loaded with Vista. Vista seems to be a popular topic. I'll make it quick. I see where everyone has been waiting for a patch, but a very recent post suggests that Vista IS compatible with 9.0. However, the Roxio online tech rep specifically told me it would not work and I needed to upgrade. Currently I can copy a mini disk but with no sound. I'm confused by what seems like conflicting posts here, should it work with Vista or should it not? Thanks everyone.
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#2 User is offline   John at Roxio 

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Posted 27 June 2007 - 12:49 PM

Did the rep indicate that the problem was specific to Vista or that the issue was simply resolved in 9.1?
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#3 User is offline   Joel Lodge 

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Posted 28 June 2007 - 08:47 AM

QUOTE (John at Roxio @ Jun 27 2007, 12:49 PM) <{POST_SNAPBACK}>
Did the rep indicate that the problem was specific to Vista or that the issue was simply resolved in 9.1?


We had been talking about the fact I had Vista in previous exchanges, but now that you mention it I guess he did not ultimately confirm it was Vista-specific. Rather, he just said my version did not have AC3 audio support and that I'd need to upgrade for AC3 audio support. Sorry, based on the technical problems I was having and then reading through the forums, it seems my mind just sort of lumped me into the Vista/patch/9.1 version conversations when maybe that's not the case after all. (??) My version of Roxio is the one that came free with the computer. Is that DE? Do I just need to upgrade to the "suite" version of 9, or do I need 9.1? Or do I need this "patch" after all? Thanks so much, and I apologize in advance if these are stupid questions.
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#4 User is offline   gi7omy 

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Posted 28 June 2007 - 09:13 AM

If it was bundled with a Dell computer it will be the cut-down 'DE' version.

9 suite does work (for most) in Vista but you will have to follow the instructions (posted elsewhere on the board) for the clean install/reinstall to get rid of the opld Dell version

The upcoming 9.1 patch is just that - a patch for the existing 9.0 version. If you buy the boxed set, you will probably get 9.0, depending on the shelf-life of their stock - the download version should be 9.1
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