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EMC9 - Error message - Visual C++

#1 User is offline   churin 

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Posted 28 June 2007 - 06:39 PM

I am getting an error message as follows every time WXP boots:

---------------------------
Microsoft Visual C++ Runtime Library
---------------------------
Runtime Error!

Program: ...es\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
---------------------------
OK
---------------------------

It does not go away even after I disabled startup for RoxWatchTray.exe by using msconfig. sad.gif

Please anyone help me.
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#2 User is offline   Larry 

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Posted 28 June 2007 - 06:42 PM

Have you tried this KB article for that error yet?
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4

Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
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#3 User is offline   churin 

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Posted 29 June 2007 - 04:16 AM

QUOTE (Larry @ Jun 28 2007, 06:42 PM) <{POST_SNAPBACK}>
Have you tried this KB article for that error yet?

Thanks for your reply. I tried the link but it got me nowhere. Maybe the link is incorrect or mistyped. Is it MS KB?
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#4 User is offline   Larry 

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Posted 29 June 2007 - 05:51 AM

QUOTE (churin @ Jun 29 2007, 07:16 AM) <{POST_SNAPBACK}>
Thanks for your reply. I tried the link but it got me nowhere. Maybe the link is incorrect or mistyped. Is it MS KB?
No it's a Roxio KB article. Could be the KB server is down at the moment. Maybe try it again a little later.
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4

Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
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#5 User is offline   churin 

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Posted 01 July 2007 - 03:49 AM

Norton Removal Tool!!! This is the culprit. It is an utility software to uninstall all kinds of Symantec softwares and can be downloaded free from Symantec website. I restored a backup of the OS and did one by one what I did since then and hit the above.
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