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Easy Media Creator 9 Activation problems

#1 User is offline   kamikazz 

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Post icon  Posted 30 June 2007 - 10:59 AM

angry.gif

Unfortunately I can see I am not alone on the bad installation and MPEG2 activation. Tech support made me feel like I was the only one.

I have been following the tech support instructions for six weeks. I am getting closer, probably two weeks out. (Ha)

Don't you hate software that does not work. And support who makes you jump thru hoops for nothing. (Ha)

The patch that became available recently got me past the Bad Installation. I am now at the invalid product key. The tech I am diligently following directions with for the last six weeks seems to omit pieces of what to do.

I found the John at Roxio manual activation and thought I might have something but my product key fails to display. He had the pieces missing in his fix at least.

Someone else noted they had success with the full uninstall reinstall. I am going to try that again. They had mentioned it took them a few tries.

Man I just love spending my time on Roxio products.
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#2 User is offline   Bob Simoneau 

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Posted 30 June 2007 - 06:12 PM

QUOTE (kamikazz @ Jun 30 2007, 02:59 PM) <{POST_SNAPBACK}>
angry.gif

Unfortunately I can see I am not alone on the bad installation and MPEG2 activation. Tech support made me feel like I was the only one.

I have been following the tech support instructions for six weeks. I am getting closer, probably two weeks out. (Ha)

Don't you hate software that does not work. And support who makes you jump thru hoops for nothing. (Ha)

The patch that became available recently got me past the Bad Installation. I am now at the invalid product key. The tech I am diligently following directions with for the last six weeks seems to omit pieces of what to do.

I found the John at Roxio manual activation and thought I might have something but my product key fails to display. He had the pieces missing in his fix at least.

Someone else noted they had success with the full uninstall reinstall. I am going to try that again. They had mentioned it took them a few tries.

Man I just love spending my time on Roxio products.


I fixed the Invalid key problem I had by running this program.
http://patches.sonic.com/techsupport/emc9rmv.zip

This post has been edited by Bob Simoneau: 30 June 2007 - 06:12 PM

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#3 User is offline   Frustrated customer2 

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Post icon  Posted 15 August 2007 - 07:53 PM

QUOTE (kamikazz @ Jun 30 2007, 10:59 AM) <{POST_SNAPBACK}>
angry.gif

Unfortunately I can see I am not alone on the bad installation and MPEG2 activation. Tech support made me feel like I was the only one.

I have been following the tech support instructions for six weeks. I am getting closer, probably two weeks out. (Ha)

Don't you hate software that does not work. And support who makes you jump thru hoops for nothing. (Ha)

The patch that became available recently got me past the Bad Installation. I am now at the invalid product key. The tech I am diligently following directions with for the last six weeks seems to omit pieces of what to do.

I found the John at Roxio manual activation and thought I might have something but my product key fails to display. He had the pieces missing in his fix at least.

Someone else noted they had success with the full uninstall reinstall. I am going to try that again. They had mentioned it took them a few tries.

Man I just love spending my time on Roxio products.



I have no idea if i am editing someone elses comments but I tried bob's link only to find it blockked as a trojen startpage by bitdefender so I tunded off the antivirus to run it and now I get a message that my 'trial bversion' of roxio has expired - thanks bob. If roxio would take better care and responsability we would noyt have this type of misinformation. So much for Roxio having its actr together. My eppisodes today - 4 hours!!! - Still not operative!!!!

wink.gif
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#4 User is offline   gi7omy 

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Posted 16 August 2007 - 02:36 AM

The 'trial version' problem is a well known one. It's down to Norton One Button Checkup and it's McAfee equivalent. They delete a registry key that causes that to happen.

Search the boards for OBC or One Button Checkup and you'll see what I mean
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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#5 User is offline   bowfish 

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Posted 01 September 2007 - 09:27 PM

I tried downloading the patch but I get an empty file. Tried at least 8 times.
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#6 User is offline   gi7omy 

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Posted 02 September 2007 - 04:52 AM

The problem with the patch is that all anti-spyware and anti-virus apps flag it as a 'generic Trojan'

To put it simply, a 'Trojan' makes changes to the registry so they will block it. Unfortunately, in this case, the file is intended to change a registry setting (to repair the problem) but the defenders don't KNOW that, so they block it

You'll have to turn Defender off for the download and turn it back on right afterwards
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
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