2 replies to this topic

[jgraham748_1]

Hello,

I try to install the content CD from Easy Media Creator 8 and I get an RUNTIME ERROR from file C:\WINDOWS\INSTALLER\MSI14.TMP The program Slideshow does not open. It lets me select it but the just comes back to the home screen. I am running Windows 2000 Professional, P4 2GHz, 512MB RAM and plenty of hard drive space available.  The main programs do work. I have tried to uninstall both the content cd and program cd with a restart between the uninstalls and the reinstalls.

The exact error message is:

MICROSOFT VISUAL C++ RUNTIME LIBRARY

RUNTIME ERROR!
PROGRAM: C:\WINNT\INSTALLER\MSI14.TMP
ABNORMAL PROGRAM TERMINATION



Any ideas as to what would cause the runtime error?

Thanks

[miranda_network]

These error messages mean that, a program says something, but Windows says No, so it terminates the program.

Don't know why this would happen.  Try contact roxio support.  I think they are free of charge if the issues are about installation.  But don't quote me.  Double check.

[sknis]

jgraham748_1, on Jan 5 2006, 02:36 PM, said:

Hello,

I try to install the content CD from Easy Media Creator 8 and I get an RUNTIME ERROR from file C:\WINDOWS\INSTALLER\MSI14.TMP The program Slideshow does not open. It lets me select it but the just comes back to the home screen. I am running Windows 2000 Professional, P4 2GHz, 512MB RAM and plenty of hard drive space available.  The main programs do work. I have tried to uninstall both the content cd and program cd with a restart between the uninstalls and the reinstalls.

The exact error message is:

MICROSOFT VISUAL C++ RUNTIME LIBRARY

RUNTIME ERROR!
PROGRAM: C:\WINNT\INSTALLER\MSI14.TMP
ABNORMAL PROGRAM TERMINATION
Any ideas as to what would cause the runtime error?

Thanks

Do you have service pack 4 for the Windows 2000?  That is needed.