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Failure to install via blackberry desktop manager

#1 User is offline   FrustratedWithRoxio 

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Posted 04 July 2007 - 01:49 PM

While installing the Blackberry Desktop manager ROXIO fails to install with the error "Please pass the correct path to the certificate file"

Of course my cell phone company has been useless and RIM will not touch me as I do not have a service contract with them.

Help.
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#2 User is offline   jeanrosenfeld 

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Posted 05 July 2007 - 07:35 AM

Not familiar with Blackberry desktop manager, but why are you using that to install 'Roxio'

Are you trying to install EMC 9, or do you mean 'Roxio media manager for Blackberry' as advertised on the Blackberry page

http://na.blackberry.com/eng/devices/featu...ediamanager.jsp

Also please give details of your PC and operating system.
Dell XPS630i. Chipset: nVIDIA nForce 650i SLI. CPU: Intel Core 2 Quad Q6600 2.4 GHz. RAM: 3 GB (DDR2-800 DDR2 SDRAM). Hard drives: 2x WD25 00AAJS-75VWA 250GB SATA. Video: NVIDIA GeForce 8800 GT 512 MB. Audio: Audigy 2 (Dell OEM). DVD RW drives: Liteon iHAS234, HL-DT-ST DVD+-RW GSA-H73N. All drivers and firmware up to date.
XP Pro SP3 , IE 8, WMP 11, all updates. Creator 2011 Pro.
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#3 User is offline   zepharim 

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Posted 20 January 2009 - 07:58 AM

I to am having this problem
roxio media manager (Roxio Media Creator 8) for the blackberry Desktop manager 4.7 - it keeps prompting me with the error:
"Please pass the conrrect path to the certificate file"

My Comaq OS is XP Pro SP2 -
Silently Installing blackberry Desktop manager 4.7 with media manager

Please help

Sincerely,
Derrick
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#4 User is offline   Ijar 

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Posted 20 January 2009 - 08:16 AM

BlackBerry Desktop Software:
http://eu.blackberry.com/eng/services/desk...#tab_tab_sysreq
O/S:Windows Vista Home Premium
Roxio Creator 2010 Pro
Laptop:
Windows 7 Home Premium
Roxio Creator 2012 Pro

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