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Emc 7.5 Installer Activates When Changing Venues

#1 User is offline   taitdog 

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Posted 19 February 2006 - 01:16 PM

EMC 7.5 Installer starts to install EMC 7.5 when I go from one program to another.
Example - from e-mail to My Documents.
I need to "cancell" to get rid of installer. Sometimes requires two or three attempts
to get rid of the installer window.
Has anyone had this problem?
What can I do to eliminate this?
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#2 User is offline   JC 

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Posted 19 February 2006 - 01:22 PM

First of all, Put the disk in your drive because the installer needs something.

If that does not work, then I believe you are going to have to obtain the windows clean up install Utility to remove the product and reinstall becaus it is corrupt.
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#3 User is offline   taitdog 

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Posted 19 February 2006 - 01:29 PM

View Postjmcoleman01, on Feb 19 2006, 01:22 PM, said:

First of all, Put the disk in your drive because the installer needs something.

If that does not work, then I believe you are going to have to obtain the windows clean up install Utility to remove the product and reinstall becaus it is corrupt.

Thank you jmcoleman01
The installer is installing the program when it activates/appears.
If I use the windows clean up Utility, what produce do I remove the EMC 7.5?
Regartds
Taitdog
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#4 User is offline   JC 

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Posted 19 February 2006 - 01:32 PM

Yes, you will remove version 7.5. Then you will have to reinstall.

Windows Installer Clean up utilily can be obtained here>

http://www.microsoft.com/downloads/details...ang=en#filelist
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#5 User is offline   ml 

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Posted 19 February 2006 - 03:23 PM

Is this a download or retail (on CD) version?

First try a Change\ Repair and you can also try a simple uninstall and reinstall.
ml

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#6 User is offline   taitdog 

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Posted 20 February 2006 - 06:12 AM

View Postmlpasley, on Feb 19 2006, 03:23 PM, said:

Is this a download or retail (on CD) version?

First try a Change\ Repair and you can also try a simple uninstall and reinstall.


Thanks mlpasley
This is a retail (CD) version.
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