[chasfm11]

I've been using ECD since V5, had V6 installed and then V7. While I do some occasional audio CD work, 90% of what I have done is use D2D to burn CD-RWs and now DVD+RWs as backups. All was well until a few weeks ago. I cannot put my finger on exactly when but suddenly, my drives don't work with D2D any more.

I have Sony 510A and 810A and have the lastest firmware installed on both. I started having problems and assumed that I would have to upgrade V7 to V9 of ECD and did that yesterday. It didn't help.

Symptoms:
1. Neither drive will format using D2D. Either the drive is marked as read only or D2D reports no format details. If I shut down D2D and use just Windows Explorer, the disk properties are correctly reported.
2. I cannot write to either drive using D2D without formatting.

I just finished reading a similar thread from January 2007 and the poster had similar symptoms with a completely different hardward setup. If I understood correctly, I can use Classic Creator to write to the DVD+RW drives but I haven't tried that yet.

It seems odd that so many months have passed since January and there doesn't appear to be any additional help. When I wrote to Roxio tech support, they sent me a link which had me do and look at several things including a PX engine update - and that didn't fix my problems either.

What to do now? I don't like not being able to do my regular backups and, frankly, am worried about the backups that I already have being useless.

Comments and advice are appreciated.

Charlie

[jeanrosenfeld]

One thing you could check. If you right click on the drive icon in Windows Explorer or my computer, do you see an option in the menu 'enable drag to disc for this drive'? That option toggles between 'enable...' and 'disable...' so if you see the latter than this guess was irrelevant,

This post has been edited by jeanrosenfeld: 13 July 2007 - 02:53 PM

[chasfm11]

Thanks, Jean. The menu shows "disable".

As an update, I just finished backing up my data using the Creator Classic interface. The disks and drives work just fine.

I'm OK with this approach and it even works better than the drag and drop that I was doing for my off-site backup storage. What has me puzzled is how to handle the incremental backups. For example, I was backing up my Quicken files at least every other day but the Classic interface writes the whole disk. I suppose that I could create a project to do the daily or every other day backups and simply rotate a lot of disks to accomplish the same thing that I was doing with one disk per week.

This is a clear case of two software groups at war over a function. Something that Microsoft did recently through their fixes has disabled the D2D capability in EMC V7. I've looked over the Windows Update changes and am darned if I can tell which one did it. Apparently, no one at Roxio has figured out a way around the problem for V9 since the problems that I read about in January, 2007. It sure makes me feel good about moving to Vista.... NOT!

Charlie

[grandpabruce]

Thanks, Jean. The menu shows "disable".

As an update, I just finished backing up my data using the Creator Classic interface. The disks and drives work just fine.

I'm OK with this approach and it even works better than the drag and drop that I was doing for my off-site backup storage. What has me puzzled is how to handle the incremental backups. For example, I was backing up my Quicken files at least every other day but the Classic interface writes the whole disk. I suppose that I could create a project to do the daily or every other day backups and simply rotate a lot of disks to accomplish the same thing that I was doing with one disk per week.

This is a clear case of two software groups at war over a function. Something that Microsoft did recently through their fixes has disabled the D2D capability in EMC V7. I've looked over the Windows Update changes and am darned if I can tell which one did it. Apparently, no one at Roxio has figured out a way around the problem for V9 since the problems that I read about in January, 2007. It sure makes me feel good about moving to Vista.... NOT!

Charlie

When you go to burn your files in Creator Classic, uncheck the box that says Read Only. You will be able to add your Quicken files to the disc on your next session.