[paul]

I installed Easy Media Creator 8 from disk that I had purchased from another supplier. )Beleive they were legitament as Roxio accepted the regiatration CD Key. When I first tried to use the program I was told that I must install the dowloadable upgrade which I did. Program seemed to work buty when I rebooted my computer my compter froze and I got the dreded blue screen. Was able to restart my computer but then every time that I rebooted for any reason my computer froze and the dreaded blue screen appeared. Checking with microsoft (I have windows XP-Home edition) they recommended that I remove the new program and try and a new reinstall. I did remove the program and now computer works. I have Esay Meadia Cretor 6 which works perfectly. Maybe I should forget 8 and just use 6. Has anyone had a similar problem with 8 and were they able to correct the problem and reinstall 8.

Thank you

[JC]

Do you have duplicate installs of D2D

[myguggi]

paul, on Feb 20 2006, 02:01 PM, said:

I installed Easy Media Creator 8 from disk that I had purchased from another supplier. )Beleive they were legitament as Roxio accepted the regiatration CD Key. When I first tried to use the program I was told that I must install the dowloadable upgrade which I did. Program seemed to work buty when I rebooted my computer my compter froze and I got the dreded blue screen. Was able to restart my computer but then every time that I rebooted for any reason my computer froze and the dreaded blue screen appeared. Checking with microsoft (I have windows XP-Home edition) they recommended that I remove the new program and try and a new reinstall. I did remove the program and now computer works. I have Esay Meadia Cretor 6 which works perfectly. Maybe I should forget 8 and just use 6. Has anyone had a similar problem with 8 and were they able to correct the problem and reinstall 8.

Thank you

Please list your computer specs, including your CPU, RAM, video card, etc.

[longpengyou]

paul, on Feb 20 2006, 11:01 AM, said:

I installed Easy Media Creator 8 from disk that I had purchased from another supplier. )Beleive they were legitament as Roxio accepted the regiatration CD Key. When I first tried to use the program I was told that I must install the dowloadable upgrade which I did. Program seemed to work buty when I rebooted my computer my compter froze and I got the dreded blue screen. Was able to restart my computer but then every time that I rebooted for any reason my computer froze and the dreaded blue screen appeared. Checking with microsoft (I have windows XP-Home edition) they recommended that I remove the new program and try and a new reinstall. I did remove the program and now computer works. I have Esay Meadia Cretor 6 which works perfectly. Maybe I should forget 8 and just use 6. Has anyone had a similar problem with 8 and were they able to correct the problem and reinstall 8.

Thank you

Easy Media Creator 8 doesn't work for me. When I click on the icon it tries to install itself. I know there are problems, so when I go to Add/Remove Programs I select the repair installation and I get a similar error. Sometime during installation, the system just hangs and does nothing. Sometimes when I fiddle around with the prgm I get an error mssg saying that Easy Media 8 basically is not certified to run on XP. I also get errors to do with Easy Media upon startup. I want a refund. I can't use a program that doesn't work.

[Beerman]

longpengyou, on Feb 20 2006, 02:58 PM, said:

Easy Media Creator 8 doesn't work for me. When I click on the icon it tries to install itself. I know there are problems, so when I go to Add/Remove Programs I select the repair installation and I get a similar error. Sometime during installation, the system just hangs and does nothing. Sometimes when I fiddle around with the prgm I get an error mssg saying that Easy Media 8 basically is not certified to run on XP. I also get errors to do with Easy Media upon startup. I want a refund. I can't use a program that doesn't work.

You'll need to give us more info to get help on your problem such as computer specs and the exact error message you're getting.
As for a refund, this is a user's forum so you'll have to contact customer service for questions regarding that.

[JC]

This maybe is a long shot... Have you tried tocopy the installation dissk to your HD and try to install from there.

Also, make sure permissions are set correctly.

[paul]

myguggi, on Feb 20 2006, 11:27 AM, said:

Please list your computer specs, including your CPU, RAM, video card, etc.

Walt:

Dell Dimension 3000
Intel Pentium 4CPU 2.80GHz
Memory 1042 MB
Windows XP Home Edition VS 2002 w/Service Pack 2

If you need further information let me know.

Paul

[tbrewst]

You might try uninstalling all versions of Roxio first.Then after that run Roxizap.This should clean up remnants of Roxio instances.You can get it here: http://tools.roxio.c...xizap.exe.After that you might try a registry cleaner if you have one.After all that try reinstalling V8 and see if that works.Also check to see if you have anything by Sonic running in your machine.

This post has been edited by tbrewst: 21 February 2006 - 05:42 AM

[JC]

To uninstall propertly you must first use the Windows Installer Cleanup utility and then Roxozap, in that order to advoid problems

[tbrewst]

Windows cleanup utility does not remove any of the program files.It only removes Windows Installer Config info.To get rid of all the files you need to use Add/Remove programs.While it might help it doesn't do the complete job.Do Add/Remove,then try Windows Cleanup,then Roxizap.

Microsoft also says that if you use the Cleanup Utility to make sure that you Reinstall to the same loc as was previously used.

[JC]

threwst suggestion is much better than Mine. I agree 100%
1. Unistall through add/ remove panel
2. Windowns Install Clean Up Utility
3. roxioZap

[blackvelvet100]

paul, on Feb 20 2006, 11:01 AM, said:

I installed Easy Media Creator 8 from disk that I had purchased from another supplier. )Beleive they were legitament as Roxio accepted the regiatration CD Key. When I first tried to use the program I was told that I must install the dowloadable upgrade which I did. Program seemed to work buty when I rebooted my computer my compter froze and I got the dreded blue screen. Was able to restart my computer but then every time that I rebooted for any reason my computer froze and the dreaded blue screen appeared. Checking with microsoft (I have windows XP-Home edition) they recommended that I remove the new program and try and a new reinstall. I did remove the program and now computer works. I have Esay Meadia Cretor 6 which works perfectly. Maybe I should forget 8 and just use 6. Has anyone had a similar problem with 8 and were they able to correct the problem and reinstall 8.

Thank you

My computer locked up exactly as you have described after installing EMC 8, complete with blue screen of death. Several removals and reinstallations produced the same results. No one was able to help. I was never able to successfull install the software. My roxio EMC 8.0 now resides in my desk drawer. I doubt that I will ever try to load it again.

[grandpabruce]

blackvelvet100, on Feb 23 2006, 05:52 PM, said:

My computer locked up exactly as you have described after installing EMC 8, complete with blue screen of death. Several removals and reinstallations produced the same results. No one was able to help. I was never able to successfull install the software. My roxio EMC 8.0 now resides in my desk drawer. I doubt that I will ever try to load it again.

And your computer specs are?