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Disc Copier 9 appcrash on vista when loading video files


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#1 g3man

g3man

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Posted 16 July 2007 - 08:08 PM

Have acer 5920 w/2 GB RAM, 8600M GT graphics. Everytime I try to load a DVD video file to convert (to anything) the program crashes with the following error message:

Problem Event Name: APPCRASH
  Application Name: DiscCopier9.exe
  Application Version: 9.0.1.58
  Application Timestamp: 44d9ab30
  Fault Module Name: StackHash_fc00
  Fault Module Version: 6.0.6000.16386
  Fault Module Timestamp: 4549bdc9
  Exception Code: c0000374
  Exception Offset: 000af1c9
  OS Version: 6.0.6000.2.0.0.768.3
  Locale ID: 1033
  Additional Information 1: fc00
  Additional Information 2: 11e71056c163f734dc30fea1bee25795
  Additional Information 3: 9a40
  Additional Information 4: 5c8485b73f55f8429abaa811325b8494

program works fine when loading other video file formats (divx, mpg4, etc)

I hear that v9.1 might solve the problem but am unable to locate the updgrade.
pls advise




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