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unable to run EMC9 when not on internet


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#1 g3man

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Posted 18 July 2007 - 08:30 PM

Having another difficulty with EMC9 running on Vista. When I attempt to run it and my system is not online, the program fails to launch. When I activate my internet connection, it runs.
What can I do to fix?

#2 gi7omy

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Posted 19 July 2007 - 03:01 AM

What version do you have?

I believe that the Dell OEM version has that problem
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

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#3 Larry

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Posted 19 July 2007 - 05:16 AM

I've seen posts by those who have the HP OEM version also.
Larry
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#4 cdanteek

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Posted 19 July 2007 - 06:18 AM

QUOTE (Larry @ Jul 19 2007, 06:16 AM) <{POST_SNAPBACK}>
I've seen posts by those who have the HP OEM version also.



http://forums.support.roxio.com/index.php?...st&p=134236


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Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#5 g3man

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Posted 19 July 2007 - 06:25 AM

QUOTE (cdanteek @ Jul 19 2007, 06:18 AM) <{POST_SNAPBACK}>


Not usign an OEM version. Bought the retail version from Best Buy and am running on an ACER 5920G
specs:
dual centrino
Nvidia 8600M GT graphics
Vista home ultimate
2 GB RAM

getting frustrated with this program. Is v9.1 out? I see it mentioned in the message board but am unable to locate the update.

#6 cdanteek

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Posted 19 July 2007 - 06:30 AM

QUOTE (g3man @ Jul 19 2007, 07:25 AM) <{POST_SNAPBACK}>
Not usign an OEM version. Bought the retail version from Best Buy and am running on an ACER 5920G
specs:
dual centrino
Nvidia 8600M GT graphics
Vista home ultimate
2 GB RAM

getting frustrated with this program. Is v9.1 out? I see it mentioned in the message board but am unable to locate the update.



Now how could that be? It's not supposed to happen on the retail version of software!

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#7 Brendon

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Posted 19 July 2007 - 05:17 PM

QUOTE (g3man @ Jul 19 2007, 07:25 AM) <{POST_SNAPBACK}>
getting frustrated with this program. Is v9.1 out? I see it mentioned in the message board but am unable to locate the update.

There is no updater yet.  angry.gif  angry.gif  angry.gif
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
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#8 gi7omy

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Posted 20 July 2007 - 05:22 AM

Something that just struck me - g3man (I don't know if you're the guy from Lincs who has that callsign or not wink.gif) - if you start from the 'Home' icon on the desktop, it will try to connect to the internet (for 'offers', news, update info etc), but if you open individual apps from the start, programs menu, it won't (or shouldn't)
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)

#9 cdanteek

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Posted 20 July 2007 - 08:53 AM

QUOTE (gi7omy @ Jul 20 2007, 06:22 AM) <{POST_SNAPBACK}>
Something that just struck me - g3man (I don't know if you're the guy from Lincs who has that callsign or not wink.gif) - if you start from the 'Home' icon on the desktop, it will try to connect to the internet (for 'offers', news, update info etc), but if you open individual apps from the start, programs menu, it won't (or shouldn't)



If it won't work from the home screen why did they make the program with a home screen.

Even if one is not connected this is what the home screen should say.

getting started
1) Click on a tab to the left
2) Review the Project Guide to learn which project is right for you
3) Select a project and follow the on-screen instructions
more...
Connect to the internet for additional features and content including:  
Customer support
Free product updates  laugh.gif
Tips and techniques
Great offers from Roxio

Click here to retry your Internet connection

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#10 gi7omy

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Posted 20 July 2007 - 01:03 PM

What should happen and what does happen are two entirely different things. The problem here is what is happening - hence the suggestion
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)

#11 cdanteek

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Posted 20 July 2007 - 01:46 PM

QUOTE (gi7omy @ Jul 20 2007, 02:03 PM) <{POST_SNAPBACK}>
What should happen and what does happen are two entirely different things. The problem here is what is happening - hence the suggestion



Didn't you just post this verbage four days ago.

"Obviously youi have a reading disability - read slowly and carefully what was said by John,  this does not happen at all in our retail versions of software."

QUOTE
Not usign an OEM version. Bought the retail version from Best Buy


cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#12 gi7omy

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Posted 20 July 2007 - 01:58 PM

Verbiage?
From someone who posts on anything and everything - usually totally unhelpfully
HAH
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)

#13 cdanteek

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Posted 20 July 2007 - 03:02 PM

QUOTE (gi7omy @ Jul 20 2007, 02:58 PM) <{POST_SNAPBACK}>
Verbiage?
From someone who posts on anything and everything - usually totally unhelpfully
HAH


QUOTE
'gi7omy' No idea on the lines to be honest - I don't do transitions myself but did you try either updating the graphics drivers or running in software render?



QUOTE
'ml' Daithi,

Version 7 doesn't have an option to software/hardware render.



QUOTE
'gi7omy' As I said ml - I don't use it so I wouldn't know  laugh.gif


"usually totally unhelpfully"

cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#14 grandpabruce

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Posted 20 July 2007 - 07:51 PM

You guys need to get a room.   huh.gif  huh.gif  huh.gif
Life is good!
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#15 g3man

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Posted 21 July 2007 - 05:16 PM

QUOTE (gi7omy @ Jul 20 2007, 05:22 AM) <{POST_SNAPBACK}>
Something that just struck me - g3man (I don't know if you're the guy from Lincs who has that callsign or not wink.gif) - if you start from the 'Home' icon on the desktop, it will try to connect to the internet (for 'offers', news, update info etc), but if you open individual apps from the start, programs menu, it won't (or shouldn't)


yes, selecting the indiviudal applications under roxio program folder works. Unfortunately, not all applications are available directly. Some require you to go through the Home (Central) program. Crippled program with Vista from my perspective.  Still cannot convert DVD movies (app crash when I try to load a DVD file) ..submitted in  a different post.
--no replies from Roxio support to date

Anxiously awaiting the 9.1 updae to see if it fixes it.




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