Ok, so I bought EMC 9.1 yesterday and managed (after some time) to install it. It seems ok except this: Every time I launch the Suite Home, it goes through a sequence of "preparing Roxio 9 - gathering information" messages, like it's trying to install something. Then after 10-20 such messages (which go for some minutes) it eventually loads.
I have EMC 9.1 clean installed as per the instructions on the forum. Should I try uninstalling and reinstalling again or can this problem be fixed otherwise?
1
Roxio EMC 9.1, Vista x64 and Gathering Information Problem
Started by
avatarl
, Jul 24 2007 11:28 PM
12 replies to this topic
#2
Beerman
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Posted 25 July 2007 - 04:03 AM
QUOTE (avatarl @ Jul 25 2007, 02:28 AM) <{POST_SNAPBACK}>
Ok, so I bought EMC 9.1 yesterday and managed (after some time) to install it. It seems ok except this: Every time I launch the Suite Home, it goes through a sequence of "preparing Roxio 9 - gathering information" messages, like it's trying to install something. Then after 10-20 such messages (which go for some minutes) it eventually loads.
I have EMC 9.1 clean installed as per the instructions on the forum. Should I try uninstalling and reinstalling again or can this problem be fixed otherwise?
I have EMC 9.1 clean installed as per the instructions on the forum. Should I try uninstalling and reinstalling again or can this problem be fixed otherwise?
It seems like something did not complete in the install. I would try a repair install first before I went thru the uninstall routine. If that doesn't work, I would then uninstall.
Paul
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Katrina survivor, current BP survivor
Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
#3
stlbrian
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Posted 25 July 2007 - 05:43 AM
I had the same problem installing on my x64 system. I unistalled and reinstalled, and that did seem to fix it. Although I will say the first maybe two or three times I used emc, it would eat up my processors. I have the gadget that shows pc activity, and both of my cores were maxed out for maybe 2 hours the first time, and only 10 minutes or so the next one or two times. I guess it was "indexing my media" But after that it has been working pretty well for me. Every once in a while I get the video wave has stopped responding, and the time it takes to convert video is kinda long, but as a whole once I got over the initial install it seems to be working pretty well
#4
avatarl
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Posted 25 July 2007 - 10:07 AM
Repairing didn't work. I'll try the tedious process of uninstall/reinstall... ouch... Or should I do an immediate reinstall instead of a clean install?
#5
gi7omy
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Posted 25 July 2007 - 10:10 AM
You'll need to do the clean uninstall/install - bits tend to get left behind in the registry on a failed install - sorry
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#6
avatarl
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Posted 25 July 2007 - 11:46 AM
Well, I just finished the clean uninstall/install. Nope, no difference. Although if I leave the Roxio CD in, it's worse. It runs through the same process, then states on multiple occurences that it needs to update some files and if it does, it must reboot. If I do that, next time I try to open Roxio, it goes through the same sequence.
I'm at a loss. What sort of broken installation program is that? I'm certain unistalling through Add/Remove Programs just removes the entry and nothing more as most files were intact when I was moving through the clean uninstall/install steps. And it always reports that a number of products need to be uninstalled for the new versions just before it starts installation.
I'm at a loss. What sort of broken installation program is that? I'm certain unistalling through Add/Remove Programs just removes the entry and nothing more as most files were intact when I was moving through the clean uninstall/install steps. And it always reports that a number of products need to be uninstalled for the new versions just before it starts installation.
#7
gi7omy
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Posted 25 July 2007 - 12:06 PM
Did you check for hidden Sonic or Roxio folders in
C:\Documents and Settings\username\Application Data
and delete them?
C:\Documents and Settings\username\Application Data
and delete them?
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#8
avatarl
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Posted 25 July 2007 - 01:23 PM
I have Vista Ultimate x64, but yes, I followed ALL steps of the clean uninstall procedure and deleted the User/Appdata folders, too.
#9
avatarl
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Posted 25 July 2007 - 01:33 PM
Ok, I have some news... I had Roxio run with admin rights and it loaded without any messages... Eh... Should a program like that run with admin rights to function correctly?
And there's another question I have. My 9.1 CD didn't even mention that there's a setup.exe waiting to run or something. I had to go in the CD, execute that and continue through UAC.
And there's another question I have. My 9.1 CD didn't even mention that there's a setup.exe waiting to run or something. I had to go in the CD, execute that and continue through UAC.
#10
gi7omy
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Posted 25 July 2007 - 01:36 PM
It does require to be installed as Admin (in common with a lot of other programs)
UAC - most of the regulars here who use Vista tend to turn that off (it's far too 'hand-holding')
The program CD should install from autorun (unless that was disabled) but the content CD does require to be run manually (I know it doesn't say that anywhere but it's something we all found out)
UAC - most of the regulars here who use Vista tend to turn that off (it's far too 'hand-holding')
The program CD should install from autorun (unless that was disabled) but the content CD does require to be run manually (I know it doesn't say that anywhere but it's something we all found out)
Edited by gi7omy, 25 July 2007 - 01:37 PM.
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#11
avatarl
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Posted 25 July 2007 - 09:17 PM
Well, the install cd doesn't even mention autorun, I just browsed and ran setup. Anyway, I'll have Roxio Home run with admin privileges. Thanks for the help.
But you might want to report that the 9.1 CD doesn't behave as it should.
But you might want to report that the 9.1 CD doesn't behave as it should.
#12
gi7omy
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Posted 26 July 2007 - 02:42 AM
That's the first time anyone has said that autorun failed which makes me think that something on your system is actually stopping autorun. It always has been an option on Windows from way back to 'kill' autorun when a CD is inserted
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#13
avatarl
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Posted 26 July 2007 - 03:27 AM
Well, when I insert CDs one of the 2 will happen. Either I'll see the setup as one of the options of the Autoplay thing (which I didn't) or (usually in pre-Vista CDs), setup.exe will try to autorun and trigger UAC response. Roxio 9.1 presents the autoplay menu but setup isn't there. I had to scroll in and run it.
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