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Sonic DVD for Photo Story 3 Cannot burn DVD on Mac Pro

#1 User is offline   alalli 

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Post icon  Posted 01 August 2007 - 06:19 PM

Hi, I'm running Boot Camp on my Mac Pro to run Windows XP. One of the reasons is so I can run Photo Story 3 which we use regularly for building slide shows to music.

However, I am unable to get the Sonic DVD plug-in to recognize the DVD burner in the Mac Pro. Other Windows software see and can use the burner without issue. Is there a driver update for the Sonic DVD plug-in that will correct this? mad.gif

Tony
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#2 User is offline   gaper1 

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Posted 02 August 2007 - 05:37 AM

don't think there is any update for this one...
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#3 User is offline   BravoHotel 

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Posted 29 August 2007 - 11:51 AM

QUOTE (alalli @ Aug 1 2007, 06:19 PM) <{POST_SNAPBACK}>
Hi, I'm running Boot Camp on my Mac Pro to run Windows XP. One of the reasons is so I can run Photo Story 3 which we use regularly for building slide shows to music.

However, I am unable to get the Sonic DVD plug-in to recognize the DVD burner in the Mac Pro. Other Windows software see and can use the burner without issue. Is there a driver update for the Sonic DVD plug-in that will correct this? mad.gif

Tony


You are fortunate. I am running XP Pro on a PC and cannot get it to burn either. And - there seems no where to turn. The Photo Story 3 program will produce the cd but the Sonic softwear will not make the DVD. I've used +R, -R and + and - RW of three different brands. It goes through all and starts burning (I think) then ends with the message that it has encountered an error and cannot burn the disk. Very frustrating. I, too, am becoming uneasy and unhappy with Roxio.
bravohotel : mad.gif
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#4 User is offline   BravoHotel 

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Posted 29 August 2007 - 02:05 PM

QUOTE (alalli @ Aug 1 2007, 06:19 PM) <{POST_SNAPBACK}>
Hi, I'm running Boot Camp on my Mac Pro to run Windows XP. One of the reasons is so I can run Photo Story 3 which we use regularly for building slide shows to music.

However, I am unable to get the Sonic DVD plug-in to recognize the DVD burner in the Mac Pro. Other Windows software see and can use the burner without issue. Is there a driver update for the Sonic DVD plug-in that will correct this? mad.gif

Tony

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#5 User is offline   BravoHotel 

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Post icon  Posted 29 August 2007 - 02:20 PM

I can't help you with a MAC for with Vista, but, I finally was able to burn a DVD on my PC XP.
I've experience all the problems listed by others and have tried just about everything they have. I finally read my Mad Dog Multimedia double layer DVD+/-R+/-RW manual and then downloaded new firmware.
Supposedly this chaned the first few bits identifying the booktype. My burner came with a default DVD-ROM booktype. That is supposed towork with everything. I think I changed it to a DVD+R/DL.
Not being able to be classified as a Nerd I really don't know. I just know the #$^@ thing worked. I sympathize with all who have spent hours developing the story and then many additional hours trying to burn a DVD just to make a coaster out of the disk. Expensive in time and money. But I finally have mine. Good luck to rest of you.
If you'd like additonal info;
bg.harp@comcast.net
bravohotel biggrin.gif
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#6 User is offline   alalli 

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Post icon  Posted 29 August 2007 - 03:37 PM

Updated Boot Camp, still no luck - Sonic doesn't find the burner!

It's not like this was a free program - where is the support staff from Roxio with an update that will address this? angry.gif
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#7 User is offline   alalli 

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Post icon  Posted 10 September 2007 - 08:07 PM

So I got it working if anyone's interested.

cool.gif Upgraded XP to Vista (in my case, Vista Ultimate), repaired the install of the DVD for Photostory software, and presto - it sees the DVD drive now! cool.gif
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