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EMC 7,Up Date will not Install Message states EMC 7 not Installed or Wrong Up Date

#1 User is offline   nick b 

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Post icon  Posted 03 August 2007 - 02:45 PM

wacko.gif I have EMC 7, I went to the up date program page, Down loaded the up date patch, ( used proper version, Purchased CD ) I save to my desk top, After download was complete, I went to install it. It started to install, But soon after a message came up similar to this, Up date cannot be performed due to either the EMC 7 is not installed on this computer or this is not the correct up date. I have the program installed, I even tried to uninstall it then up date agian ,but same message came up. Any one have any Ideas as to what is going on.
Thanks Nick B wacko.gif
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#2 User is offline   ml 

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Posted 03 August 2007 - 02:54 PM

What version of EMC 7 do you have installed on your computer?
ml

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#3 User is offline   nick b 

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Posted 03 August 2007 - 03:28 PM

QUOTE (ml @ Aug 3 2007, 02:54 PM) <{POST_SNAPBACK}>
What version of EMC 7 do you have installed on your computer?


Hi
Thanks for responding, I assume that this is the version number EMC UPG V7.1, This was located on the sticker that has the CD Key number and TSID number.
Thanks Again
Nick B rolleyes.gif
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#4 User is offline   grandpabruce 

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Posted 03 August 2007 - 03:39 PM

cool.gif--><div class='quotetop'>QUOTE(nick b @ Aug 3 2007, 06:28 PM) <{POST_SNAPBACK}></div><div class='quotemain'><!--quotec-->
Hi
Thanks for responding, I assume that this is the version number EMC UPG V7.1, This was located on the sticker that has the CD Key number and TSID number.
Thanks Again
Nick B rolleyes.gif
[/quote]

If it is a 7.1 version, then there is no update. You already have the latest version.

To find out what version you have, open Creator Classic, click on Help, click on About. It should read 7.1.1.189, or a higher version.

When did you purchase it, and from where?

This post has been edited by grandpabruce: 03 August 2007 - 03:40 PM

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