8 replies to this topic

[Nadeve]

I have Roxio Creator 9.0. When i try to burn DVD it comes up with "need to upgrade to a version with AC3 audio support". How do I do this?

[ogdens]

I have Roxio Creator 9.0. When i try to burn DVD it comes up with "need to upgrade to a version with AC3 audio support". How do I do this?

Do you have the FULL retail version of EMC 9 Suite or did yours come installed on the computer?.

[Nadeve]

Do you have the FULL retail version of EMC 9 Suite or did yours come installed on the computer?.

It came installed on dell computer. Dell also sent the disk with it (Roxio Creator & MyDVD 9.0 DE)

[ggrussell]

Sounds like the Dell version doesn't support AC3, but you should still be able to burn a DVD. Open your project and go to File/Project Settings.  Make sure the audio is set for LPCM.  Uses more space, but any DVD player can play it.

[jeanrosenfeld]

I'm not sure that your version of MyDVD could use it, but you could try installing the AC3 filter from

http://ac3filter.net/releases/ac3filter_1_45b

[MohanTJ]

I'm not sure that your version of MyDVD could use it, but you could try installing the AC3 filter from

http://ac3filter.net/releases/ac3filter_1_45b

Hi..

I have the same issue:
a) Dell Laptop Inspiron E1505
b) Windows Vista Home Basic
c) EMC Ver 9 - came along with the Dell Laptop

Here is overall issue with my product:
a) Am able to create successfully dvd with regular movies
b) Created movies from my Sony Camcorder: HDR-SR200. This created movies in 5.1 dolby format. - When I try to create a DVD using these files (stored as .mpg) I get the error stating that AC3 audio is not supported in this version.

Ofcourse, when I use the Sony provided software, no complaints. Except that its too simple, and doesnot solve most of my needs. Roxio is better - but for this issue (which prevents me from using this s/w).

Please let me know if you need more details.

Any help is highly appreciated.

Oh b.t.w, I installed (and rebooted after that), the ac3 filter, but the problem persists! Tried changing the project settings to use LPCM, but no luck!!

Thanks!

Edited by MohanTJ, 30 March 2008 - 04:47 PM.

[MohanTJ]

Brendon has answered my queries - though the sad part is that I cannot use the OEM version.

Check it out here

[tp1383]

Ok- I'm having the same issue. I have the same software for my video camera as well as the same program that came w/ my Dell. What did you end up doing? I want to use the Roxio for the DVD creation, I think it does more, but i want the sound as well> Not sure if I should upgrade or not? I got rid of my vista on the Dell and am using Windows XP. So...where should I go from here?

Edited by tp1383, 30 March 2008 - 07:32 PM.

[sknis]

Ok- I'm having the same issue. I have the same software for my video camera as well as the same program that came w/ my Dell. What did you end up doing? I want to use the Roxio for the DVD creation, I think it does more, but i want the sound as well> Not sure if I should upgrade or not? I got rid of my vista on the Dell and am using Windows XP. So...where should I go from here?

I don't believe that 5.1 is supported but the program will automatically convert to stereo.  DVDit Pro does a pass through but that is a much more expensive dedicated DVD maker program.

If you tried the alternate audio format and it doesn't work, then I think the answer is obvious.