Help
Roxio Community
Posted 13 August 2007 - 08:30 PM
I have recently purchased a download of Easy Meadia creator 9.1 and can not download the ContentCDv9.1.
It says to many downloads, think 111 of 75 allowed.
To date have not managed to download a copy of the Content CD and contacted support numerous times without any success.
Think the problem was the "Free download manager" that opened 8 sessions at the time and after several download failures it clocked up the download count.
It seems when one presses the downlad button on the order form it increases the counter.
The same happend to me when ordering the backup CD, which failed and now I can not order it again because it thinks I have done so already.
Does anyone have any suggestions how to get the ContentCD9.1, have given up contacting support after about 30-40 emails.
Thanks Helmut
Australia
Page 1 of 1
- You cannot start a new topic
-
This topic is locked
ContentCDv9.1 download problem can not download ContentCDv9.1
#2
- Digital Beer Guru
- Group: Digital Guru
- Posts: -8,434
- Joined: 04-January 06
- Gender:Male
- Location:Just outside the Big Easy
Posted 14 August 2007 - 04:07 AM
QUOTE (Helmut @ Aug 13 2007, 11:30 PM) <{POST_SNAPBACK}>
I have recently purchased a download of Easy Meadia creator 9.1 and can not download the ContentCDv9.1.
It says to many downloads, think 111 of 75 allowed.
To date have not managed to download a copy of the Content CD and contacted support numerous times without any success.
Think the problem was the "Free download manager" that opened 8 sessions at the time and after several download failures it clocked up the download count.
It seems when one presses the downlad button on the order form it increases the counter.
The same happend to me when ordering the backup CD, which failed and now I can not order it again because it thinks I have done so already.
Does anyone have any suggestions how to get the ContentCD9.1, have given up contacting support after about 30-40 emails.
Thanks Helmut
Australia
It says to many downloads, think 111 of 75 allowed.
To date have not managed to download a copy of the Content CD and contacted support numerous times without any success.
Think the problem was the "Free download manager" that opened 8 sessions at the time and after several download failures it clocked up the download count.
It seems when one presses the downlad button on the order form it increases the counter.
The same happend to me when ordering the backup CD, which failed and now I can not order it again because it thinks I have done so already.
Does anyone have any suggestions how to get the ContentCD9.1, have given up contacting support after about 30-40 emails.
Thanks Helmut
Australia
Turn off any pop up blockers you may have and see if that helps.
Paul
------
Katrina survivor, current BP survivor
Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
------
Katrina survivor, current BP survivor
Custom Built ASUS M4A79T Deluxe - AMD X4-955-Corsair XMS3 8GB DDR3 Memory-XFX HD-487A-ZHFC Radeon HD 4870 1GB Vid card - Sony & Pioneer DVD Drives-HAF922 Case-1 WD 1TB, 1 Seagate 1TB and 1 Rack Drive-HVR 2250 & HDHomerun Tuners- Creative Soundblaster X-Fi Titanium- Acer H233H monitor-1 ATI DCT-W7 X64 Ultimate
#2-M4A79XTD EVO-AMD X4-925-4GB Corsair Ballistix Tracer DDR3 1600-Antec 750 PSU-Sony DVD/RW-2-1TB HD's- Zalman CNPS9700 LED heatsink-InfiniTV 4 in a Coolermaster 690 II case-W7 x64 Ultimate
#3
- Digital Guru
-
- Group: Digital Guru
- Posts: 11,175
- Joined: 04-January 06
Posted 14 August 2007 - 05:04 AM
This is a duplicate of the post here
http://forums.support.roxio.com/index.php?showtopic=25927
Please stick to the original post.
http://forums.support.roxio.com/index.php?showtopic=25927
Please stick to the original post.
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
Share this topic:
Page 1 of 1
- You cannot start a new topic
-
This topic is locked